Title: Dojo Ops Coordinator
Location: Fort Worth, TX - 76155 (3 days hybrid onsite)
Duration: 12+ months Contract
Top 3 Must Have Skills:
- Bachelor’s degree in business administration, Communications or other related field.
- 3 years of experience working closely with product teams coordinating and organizing events
- 1 year of professional experience at large enterprises or highly matrixed organizations in applied design thinking, product management, or technical roles
- Familiarity with internal operations or event planning and marketing · Good understanding of technology operations
Roles and responsibilities:
· Work closely with the Dojo Leads and Director to plan, prioritize, & confirm Dojo Engagements
· Continuously improve the Dojo experience for both teams & coaches (processes, templates, ways of working, ceremonies,
· Organize & simplify information so that it can be easily consumed by teams & coaches.
· Ensure that coaches have what they need to be successful (next steps needed, status of each team, documents, access, invites, organized team nights,
· Maintain a funnel of upcoming teams for the practice, scheduling events to prepare teams and leaders for intake, discovery, and their immersive engagement in the Hangar.
· Communicate the offerings and services for a Dojo and how they can help teams.
· Communicate frequently with transparency to the various stakeholders regarding notices, scheduling, constraints, challenges, successes,
· Schedule engagements/meetings based on capacity of coaches & priority.
· Coordinate hybrid experiences (in-person + remote); reserve rooms, coordinate food orders, A/V equipment, power sources, tech setup,
· This list is intended to reflect the current job, but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.
Minimum Qualifications – Education & Prior Job Experience
· Bachelor’s degree in business administration, Communications or other related field
· 3 years of experience working closely with product teams coordinating and organizing events
· 1 year of professional experience at large enterprises or highly matrixed organizations in applied design thinking, product management, or technical roles
· Familiarity with internal operations or event planning and marketing
· Good understanding of technology operations
Preferred Qualifications – Education & Prior Job Experience
· Airline industry experience, including engineering / business processes and supporting technology.
· Demonstratable work experience in helping product leaders to create an environment conducive to supporting empowered product teams delivering great results.
· Experience in helping product leaders and senior leaders align priorities to the overall business goals and product strategies.
· Proven experience in building relationships with senior leaders across the organization to influence and inspire change.
Skills, Licenses, and Certifications
· Excellent organizational and project management skills with a keen attention to detail
· Strong leadership and interpersonal skills, with the ability to influence and collaborate across organizations/product teams.
· Adaptable and able to pivot strategies when project priorities shift.
· Excellent communication and presentation skills
· Strong problem-solving skills and a proactive approach to identifying and resolving issues.
· Ability to manage relationships and navigate conflict.
· Understands technical concepts and principles.
· Results-driven with a focus on delivering high-quality outcomes.
· Comfortable working in a fast-paced, dynamic environment with competing priorities.