Donor Relations Coordinator

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Donor Relations Coordinator manages key donor communication projects and assists with donor relations activities within Hackensack Meridian Health Foundation's network Donor Relations department, which provides stewardship support to all hospital foundations and entities tasked with fundraising for Hackensack Meridian Health. Reporting to the Director of Donor Relations, and also working in close collaboration with the Executive Director of Donor Relations, this position provides essential support to the Donor Relations department, helping to build and maintain a comprehensive stewardship program that improves donor retention and fosters trust and loyalty among our donors.

A day in the life of a Donor Relations Coordinator at Hackensack Meridian Health includes:

• Manages donor relations project mailings, including first time/new donor communications, birthday cards, hand-written thank you notes, tribute gift lists, impact reports, special communications, and other mailings.
• Manages donor thank you call process for annual level donors, including developing a script, organizing daily call reports, researching contact information, placing calls, entering actions and updating development teams when appropriate.
• Assists in the development and operation of various tracking procedures for acknowledgements, actions, recognition, reporting and other needs.
• Assists in donor recognition projects, including managing the Giftmap recognition inventory program, updating annual donor walls, reviewing donor listings, preparing individual plaque proofs and working with recognition vendors and site teams to help coordinate installations.
• Assists with special donor touches, such as photobooks, gift baskets, custom gifts, etc.
• Assists with proofing and review of donor relations communication and content, including design and layout for in-house communications.
• Administrative responsibilities include, but are not limited to, answering the phone, scheduling meetings, maintaining spreadsheets and running reports.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Education, Knowledge, Skills and Abilities Required:

• Bachelor's degree or equivalent level of experience.
• Minimum of three years of related experience.
• Excellent communication and time management skills.
• Computer proficiency in Microsoft Office Word, Excel, Outlook, Publisher, PowerPoint, as well as being able to gain proficiency with new software and programs, including Google Suite.
• Demonstrated ability to plan, organize and perform multiple duties with minimal supervision, with a high degree of accuracy and attention to detail.

Education, Knowledge, Skills and Abilities Preferred:

• Experience in a fundraising and/or nonprofit environment.
• Experience in a healthcare setting at a large multi-hospital system.
• Experience working with Raisers' Edge and RE NXT.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!