Donor Relations Specialist

R.W. Mercer Co.

Gadsden, Alabama(remote)

JOB DETAILS
SKILLS
Campaigns, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Data Analysis, Detail Oriented, Donor Program, Donor Relations, Event Management, Funding, Fundraising, Fundraising Campaign, Information/Data Security (InfoSec), Interpersonal Skills, Leadership, Maintain Compliance, Marketing, Multitasking, Newsletter, Nonprofit, Onboarding, Presentation/Verbal Skills, Regulations, Retention Programs, Salesforce.com, Stewardship, Team Player, Time Management, Work From Home, Writing Skills
LOCATION
Gadsden, Alabama
POSTED
1 day ago

We are seeking a dedicated and relationship-driven Donor Relations Specialist to support and strengthen engagement with donors and stakeholders. In this role, you will cultivate meaningful relationships, manage donor communications, and contribute to fundraising and retention strategies. You will play a key role in enhancing donor experience, ensuring transparency, and supporting the organization's mission through effective stewardship. This is a fully remote position requiring excellent communication skills, attention to detail, and a passion for impact-driven work.

What You'll Do

  1. Build and maintain strong relationships with individual donors, sponsors, and partners
  2. Manage donor communications, including emails, newsletters, acknowledgments, and reports
  3. Support fundraising campaigns, donor outreach initiatives, and engagement strategies
  4. Track donor activity, contributions, and interactions using CRM systems
  5. Ensure timely and accurate acknowledgment of donations and donor recognition efforts
  6. Assist in planning and coordinating donor events, virtual engagements, and campaigns
  7. Collaborate with fundraising, marketing, and leadership teams to align messaging and goals
  8. Analyze donor data and provide insights to improve retention and engagement strategies
  9. Maintain confidentiality and ensure compliance with data protection and nonprofit regulations

What We're Looking For

  1. 2–5+ years of experience in donor relations, fundraising, nonprofit development, or client relations
  2. Excellent written and verbal communication skills
  3. Strong interpersonal and relationship-building abilities
  4. Experience with CRM systems (e.g., Salesforce, DonorPerfect, Blackbaud)
  5. High level of organization, attention to detail, and time management
  6. Ability to manage multiple priorities in a remote work environment
  7. Passion for nonprofit work, community engagement, or social impact initiatives

Nice to Have

  1. Experience in grant support or major donor programs
  2. Familiarity with fundraising platforms and digital donation tools
  3. Background in event coordination or donor engagement campaigns
  4. Knowledge of donor analytics and reporting tools
  5. Bachelor's degree in Communications, Nonprofit Management, or a related field
  1. Mission-driven work: Contribute to meaningful causes and community impact
  2. Remote flexibility: Work from anywhere with a supportive team
  3. Relationship-focused role: Build lasting connections with donors and stakeholders
  4. Collaborative environment: Partner with passionate professionals across teams
  5. Career growth: Opportunities to advance within fundraising and development

Total Rewards

  1. Performance-based incentives tied to donor engagement and retention
  2. Flexible remote work schedule
  3. Paid training and onboarding support
  4. Comprehensive benefits including health, dental, and paid time off
  5. Professional development opportunities in nonprofit and fundraising practices
  6. Access to modern CRM and donor management tools

About the Company

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R.W. Mercer Co.