Donor Services Coordinator

Location: Los Angeles, California (on-site)

Our mission is to promote American values through the creative use of digital media, technology and edu-tainment. We're proud to be voted among the “Best Place to Work in Los Angeles” by the LA Business Journal 4 years in a row.

The Donor Services Coordinator is part of a supportive and collaborative team. This is a great entry-level opportunity with hands-on training and room to learn and grow. Responsibilities include donor and administrative-related outreach, data entry, and helping fulfill donor gifts and benefits. The ideal candidate is friendly and comfortable on the phone, organized, and a reliable team player. This role is a good fit for someone who takes initiative, enjoys staying engaged, and is interested in growing a career in fundraising.

Duties and Responsibilities:

PragerU Donate Phone Line and Email:

• Serves as a point of contact on the PragerU Donor Services Team (phone line and email inquiries) 
• Personally handle a high volume of inquiries or determine which inquiries need specialized assistance 
• Determine which inquiries have the potential to result in significant gifts and alert the team for further research and follow-up
• Recommend and execute improvements to handling a high volume of inquiries for maximum efficiency and impact 

General Administrative:

• Keep accurate records of donor engagements in Virtuous
• Mailing/assembling department items such as letters, proposals, and meeting packets
• Assist with assembling donor gifts, informational packets, etc. 
• Other administrative duties, including supporting the Director of Donor Relations as needed
• In support of gift officers, make follow-up calls to donors as needed
• Assist at local donor events and with various donor campaigns as needed

Successful Candidates Will Possess:

• 1-3 years of relative work experience preferred (customer service, sales, fundraising, etc.)
• Proficiency with Google Workspace; demonstrated expertise in Excel
• Experience with databases is strongly preferred
• Exceptional organizational and time management skills and a can-do, self-starter attitude
• Eagerness to work in a fast-paced work environment — and ability to get up to speed quickly, solve problems independently, and juggle multiple assignments
• Strong oral and written communication skills and no call reluctance
• Motivation to develop relationships and work collaboratively across the department and the organization
• Ability to problem-solve quickly
• Excellent project management and planning skills

How to Apply: First review our website at www.prageru.com. Read our annual report here. Submit a resume and cover letter. In your cover letter, include a section explaining how your values align with ours, and why you would want to specifically work at PragerU.

What We Do: We promote American values through educational videos for people of all ages. People come to PragerU for a variety of reasons, but they all have one thing in common: They want to grow—intellectually, spiritually, emotionally, and physically. To learn more about PragerU, visit http://prageru.com.

Compensation Range: The hourly range for this role is $25.00 - $30.00+ per hour.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law.

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Please note that we constantly have ideas and concepts pitched to us which we appreciate.  Most ideas and concepts are not protectable and are freely available for the public and PragerU to use or modify and use.  From time to time where they are not, you agree that by presenting these ideas and concept, and in consideration of PragerU reviewing these ideas and concepts, you hereby grant to PragerU an irrevocable, worldwide, royalty-free and non-exclusive license to use, modify and exploit for any purpose any ideas and concepts and any expressions of those ideas and concepts.  Nothing herein precludes you from using any ideas or concepts presented.