Doorman/Concierge

Join Our Team
At Related Management, we believe the front desk sets the tone for the entire building. As a Concierge, you'll be the first impression for residents and guests, offering service that’s polished, warm, and reliable. If you love helping people, staying organized, and creating a welcoming atmosphere, this may be the perfect role for you.

SCHEDULE

Friday-Sunday 3pm-11:30pm

Monday and Tuesday 11pm-7:30am

Wednesday and Thursday OFF.

What You’ll Do:

Resident & Guest Services

• Greet residents and guests with professionalism and warmth

• Announce visitors and manage deliveries with care

• Keep the lobby calm, clean, and inviting

• Support leasing tours and resident events with a polished front desk presence

• Conduct lobby checks for lighting, music, scent, and overall atmosphere

Security & Access Control

• Monitor building camera systems and logs

• Track vendor and contractor activity and follow access procedures

• Respond to safety or privacy concerns calmly and appropriately

Package & Amenity Management

• Log and organize packages and deliveries using digital tools

• Track service requests and amenity bookings

• Support the package room and inventory systems

• Manage visitor logs and help maintain accurate resident preferences

Move-In & Move-Out Support

• Prepare elevators and common areas for scheduled moves

• Notify the Resident Manager of unscheduled move-ins/outs

• Ensure smooth transitions with clear communication

Leasing & Visitor Assistance

• Welcome prospective residents and alert the leasing team

• Share branded materials and collect contact information

• Maintain a composed and helpful presence

Lifestyle & Brand Engagement

• Offer local tips, help with events, and maintain bulletin boards

• Remember and act on resident preferences to personalize service

• Be a trusted connector in the community

Emergency Response & Service Support

• Follow all emergency procedures and stay calm under pressure

• Step in to solve service issues when possible, and escalate as needed

• Follow up with residents to ensure satisfaction

Teamwork & Professionalism

• Keep the front desk clean and organized

• Join daily huddles and team updates

• Model professionalism and emotional intelligence

• Take on special assignments when asked

COMPENSATION:

$29.77 per hour

32 BJ Benefits 

• 1-2 years’ experience in the hotel, hospitality, and service industries
• Strong oral and written communication skills
• Proficient computer knowledge including Microsoft Outlook and Yardi
• Must be able to work 8 hour shifts on their feet
• Must be able to lift up to 50lbs
• May be required to work nights, weekends and overtime

Related Management Company (RMC) is the owner and operator of a premier portfolio of assets valued at over $60 billion. Our operating portfolio consists of a diversified mix of properties including luxury rental buildings, retail and commercial space, luxury condominium residences, affordable, and workforce housing located throughout the United States.

As the owner and developer for the majority of the RMC portfolio, we have ensured that our buildings are the best assets in their respective submarkets. We provide a diligently maintained property management platform with dedicated professionals who consistently exceeds our residents’ and commercial tenants’ expectations.  Our dedication to providing the highest and most personalized level of service is one of the hallmarks of the company and a key differentiator in the market. For more please visit www.Related.com .

 Related is an Equal Opportunity Employer

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