Dottie's Server

Southall

Franklin, TN

JOB DETAILS
SKILLS
Card Processing, Communication Skills, Employee Assistance Plan, Food Presentation, Food and Beverage Industry, Ingredient Selection, Life Insurance, Lift/Move 50 Pounds, Storytelling, Sustainability, Team Player
LOCATION
Franklin, TN
POSTED
30+ days ago

At Southall, we are on a mission to inspire culinary consciousness — crafting unique, seasonal experiences that celebrate the journey from seed to plate. Our immersive dining environments are deeply connected to the land, offering guests not just a meal, but a story.

Dottie’s, our hidden speakeasy, is a space where intimate conversation, elevated cocktails, and thoughtfully crafted small plates come together to create unforgettable nights. As a Server at Dottie’s, you will guide guests through a discreet, personalized, and immersive dining experience, bringing warmth, precision, and personality to every table.


RESPONSIBILITIES

  • Deliver an exceptional, story-driven experience that reflects the spirit of Dottie’s and Southall’s seed-to-table philosophy

  • Be highly knowledgeable about menu offerings, seasonal ingredients, and cocktail selections, communicating them with authenticity and enthusiasm

  • Take guest orders accurately, including any allergies or special preferences, and enter them into the POS system

  • Coordinate seamlessly with the kitchen and bar to ensure precise timing and presentation of food and beverages

  • Anticipate guest needs, read each table’s vibe, and tailor the experience accordingly — whether guests seek quiet privacy or lively interaction

  • Promptly respond to guest requests or concerns with professionalism and care

  • Process cash and card transactions accurately; settle any voids or comps according to policy

  • Assist with resetting tables, side work, and general cleanliness of the space

  • Support other Food & Beverage outlets during high-volume periods or as needed


OUR TOP CANDIDATE

Skills & Experience

  • Prior hospitality or fine dining restaurant experience required; speakeasy or cocktail bar experience preferred

  • Strong working knowledge of food, wine, and craft cocktails

  • Excellent communication and guest service skills

  • Ability to multitask and remain composed in a fast-paced, high-touch environment

  • A collaborative spirit and positive attitude

  • Passion for storytelling, hospitality, and seasonal cuisine

Education & Requirements

  • High School Diploma or equivalent

  • TABC Certification required (or must be completed upon hire)

  • Must be able to walk and stand for extended periods of time

  • Must be able to push, pull, and lift up to 50 lbs.

  • Available to work evenings, weekends, holidays, and a flexible schedule

  • Must be comfortable working in a dimly lit, atmospheric space and navigating tight spaces discreetly


OUR BENEFITS

  • Competitive compensation package

  • Medical, dental, vision, short and long-term disability, company-provided life insurance

  • Generous paid time off accruals

  • 9 paid holidays annually

  • Weekly pay

  • 401k and company match

  • Education reimbursement

  • Best-in-class Employee Assistance Program

  • Free weekly outdoor activities and wellness classes

  • 30% internal discounts

  • Fresh and free daily meal

  • Bountiful internal growth opportunities


OUR TEAM

Assembled intentionally with dynamic expertise, the Southall team is offered the unique opportunity to learn humbly with, and from, each other. We invest in a growth mindset and take it upon ourselves to strengthen our knowledge and grit daily. We honor the cycles of nature, get our hands dirty and taste the earth’s bounty in an effort to connect with the land.

We plan with purpose, seeing past the present day and seeking to consider the planet with each step. We embrace a blend of ancient techniques and modern technologies in our practice of sustainability. We celebrate ingenuity and resourcefulness and approach our roles through the eyes of an entrepreneur, looking beyond our respective corners to the big picture.

Acting with intention, we approach each day with gratitude for the opportunity to serve our guests and each other. A humble holder of our Michelin Key, our team strives to provide a level of luxury that feels effortless and sincere, infusing wellness at every turn. The Southall team cares for our visitors with the same caliber of kindness and respect as we care for the humans that work alongside us.


Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

About the Company

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Southall