Doubletree Lansing - Catering & Convention Services Manager OEM

Join our team as a Catering & Convention Services Manager!

Step into a pivotal role as a Catering & Convention Services Manager where you'll drive catering and convention success, blending creativity, client service, and business acumen to deliver exceptional experiences. As the leader for assigned properties, you'll manage food and beverage sales goals, service clients/groups, and ensure every event exceeds expectations. Your expertise will shine as you collaborate with the Director of Sales or Director of Catering/Convention Services, helping the hotel achieve revenue, satisfaction scores, and sales targets.

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

KEY SKILLS & RESPONSIBILITIES

• Rock the Revenue: Crush sales and satisfaction targets like a superstar-whether it's meeting planner scores, guest delight, or food and beverage sales, you make it all happen. You're the numbers hero who knows how to turn goals into wins!
• Client Connections: Pick up the phone, lead eye-opening tours, and roll out the red carpet for every client-your charm is the secret sauce that keeps them coming back. You build relationships that last longer than the dessert at the banquet!
• Market Maven: Keep your finger on the pulse of industry trends, always a step ahead to spot new opportunities. Your market savvy ensures our property stays ahead of the curve and the competition.
• Event Extraordinaire: Plan and execute events with flair, making sure every detail is just right and all changes are handled smoothly. From banquet orders to last-minute pivots, you deliver flawless experiences every time.
• Community Champ: Shine at local events and stay visible in community circles, helping us build a reputation everyone remembers. When special promotions or sales blitzes roll around, you're the enthusiastic team player who brings the energy!

EDUCATION & EXPERIENCE

• High school diploma (or equivalent) required; prior convention, event, or catering sales experience preferred.
• Creative thinker with food, beverage, and event knowledge; strong verbal and written communication skills for negotiation and sales.
• Valid driver's license for the applicable state; proficient in Microsoft Office.
• Proven ability to work independently, multitask, organize, and present professionally.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

DoubleTree Lansing offers a centrally located workplace in downtown Lansing, close to shops, dining, the Michigan State Capitol, Michigan State University, and Jackson Field. The hotel features modern guest rooms, on‑site dining, a free airport shuttle, and 10,000 square feet of event space. An indoor walkway connects the property directly to the Lansing Convention Center, making it a hub for conferences and community events. It's a professional, service‑driven environment ideal for staff who enjoy supporting both business and leisure travelers.

Application deadline for Colorado positions: