Canopie is a digital maternal health company supporting pregnant and postpartum individuals through structured, evidence-based support, education, and care navigation. We meet members where they are offering fully virtual access to coaching, classes, and clinical resources across the perinatal journey.
We are building a more inclusive and responsive model of care; one that recognizes the value of lived experience alongside clinical expertise.
What You'll Do
- Provide ongoing virtual doula support across pregnancy and postpartum, grounded in emotional support, education, and preparation
- Conduct onboarding and proactive outreach using structured workflows and communication tools
- Deliver 1:1 sessions and contribute to group-based education (e.g., birth preparation, postpartum recovery, feeding, newborn care)
- Educate members and families on the childbirth process, postpartum recovery, newborn care, and feeding options
- Support members in developing birth preferences and preparing for labor and delivery
- Share practical tools for comfort, including breathing techniques, relaxation strategies, and other coping methods
- Help members navigate conversations with partners and healthcare providers to support informed, aligned decision-making
- Build trust and understand individual needs through ongoing, relationship-based support
- Encourage engagement with Canopie services and reinforce care plans aligned with coaching and clinical teams
- Identify when additional clinical or lactation support may be beneficial and follow defined referral pathways
- Document all interactions clearly and efficiently within Canopie’s platform
- Communicate with members via phone, video, and secure messaging
Requirements
- Fluent Spanish speaker (spoken and written)
- Certified Doula (DONA or equivalent)
- Experience supporting individuals through pregnancy, birth, and postpartum
- Comfortable delivering virtual support and building rapport in a digital environment
- Strong communication skills with a supportive, grounded presence
- Ability to balance warmth with clear, practical guidance
- Comfortable following structured workflows and engagement protocols
- Strong digital literacy (telehealth platforms, documentation tools, messaging)
- Reliable, organized, and responsive in a remote work setting
Preferred
- Experience providing virtual doula care or telehealth support
- 2–5+ years of doula or perinatal support experience
- Experience working with Spanish-speaking or immigrant communities
- Additional certifications (e.g., lactation support, childbirth education)
Schedule & Commitment
- Part-time contractor role (approximately 20 hours/week; varies by program needs)
- Availability during business hours required; evening and weekend availability is a plus
Benefits
- Fully remote, digital-first care model
- Ongoing clinical training, peer consultation, and supervision
- Opportunity to help build equitable access to maternal health support at scale