Dr. Johns Department Manager

Johns Plumbing, Heating & Air Conditioning, Inc. is a dynamic and growing organization that has been serving the Triad area since 1974. What started as a small operation has transformed into the largest locally owned service provider for plumbing, heating, air conditioning, and water purification. With a commitment to customer service and a fleet of over 30 trucks operating 24/7, we ensure fast and efficient solutions for all our clients' needs. We are seeking an experienced, motivated Water Department Manager to lead and grow our water treatment division (Dr Johns H20).

This is an opportunity for someone who enjoys building teams, improving processes, driving sales, and delivering exceptional customer service.

What You'll Do

• Lead the daily operations of the Water Department
• Coach technicians
• Drive revenue growth while maintaining healthy gross profit margins
• Monitor department KPIs, budgets, and profitability
• Ensure excellent customer satisfaction and follow
• Manage equipment and vendor relationships
• Support technicians in the field when needed
• Develop sales strategies for water treatment products
• Work closely with company leadership to achieve department goals

We're Looking for Someone Who Has

• Leadership experience in water treatment, home services, or a related service industry
• Strong organizational and communication skills
• A passion for coaching and developing employees
• Experience managing budgets and operational performance
• Experience in developing sales and incentive programs
• A customer-first mindset
• A positive attitude and a desire to build a winning culture

Preferred Qualifications

• Experience with water filtration and treatment system
• Sales management experience

What We Offer

• Competitive base salary based on experience
• Performance-based bonus opportunities
• Company vehicle
• 401(k) with company match
• Health, dental, and vision insurance
• Paid vacation and holidays
• Development and product training
• Opportunities for advancement within a growing company.

Why Join Us?

We believe in teamwork, continuous improvement, and taking care of both our customers and our employees. If you want the opportunity to make a lasting impact we'd love to hear from you.