Drain Service Technician | $28.00- $35.00 per hour, depending on experienceWork Schedule: 7:00am to 4:00pm | Monday through Friday | occasional overtimeLocation: Danvers, MATownsend Energy Founded in 1931, we are a family-owned and operated company proudly serving our community's residential and light commercial heating, cooling, and energy needs. For generations, customers have trusted us to deliver dependable service, quality workmanship, and lasting comfort solutions. We are deeply committed to providing exceptional customer service, and our customers remain at the center of everything we do.We also believe in investing in our employees by creating opportunities for long-term career growth and versatility. Through cross-training in multiple trades, ongoing education, and licensing programs, we help our team members expand their skills, advance their careers, and build a strong future within our company.What We Provide: Take-home company vehicle and gas card providedCompany-provided uniforms, phone, and tablet for daily work useCross-training opportunities available in gas, oil, propane, and HVAC systemsOngoing education and licensing programs to support professional growthA company culture focused on building long-term careers - not just jobsYear-round manufacturer and equipment training for brands including Bosch, Ecobee, Fujitsu, Buderus, and CarrierBenefits:Medical Insurance with company contribution for individuals and family; FSA and HSA optionsVision and Dental InsuranceBasic Life and AD&D InsuranceLong-Term Disability401(K) with company match80 hours of vacation; accrued40 hours of sick leave9 Paid Holidays, including floating holidaysOther supplemental insurance options availableProfit sharing planEmployee Assistance ProgramWhat You Will Be Doing: Performed residential drain cleaning services using snakes, and augersReplace toilets, sinks and other fixtures as neededDiagnosed drain issues, consult with customers on repairs / replacements needed and conduct the workRecommended repairs, replacements, and preventative maintenance solutions to customersMaintained tool and equipment, and service vehicles to ensure safe and efficient operationFollowed company safety procedures and industry standards on all service callsCompleted accurate job reports, invoices, and service documentation using ServiceTitanWhat We Are Looking For: 2 + years of experience in drain cleaning / plumbingAble to use and operate drain cleaning equipmentAble to lift 50+ lbs.Basic knowledge of plumbing systemsComfortable working in confined spaces as neededStrong communication and customer service skillsWilling to work in all weather conditionsIn trade school for plumbing or interested in schooling for plumbingMA plumbing apprentice license - desired, but not requiredValid driver's license and insurable driving recordCandidates will be required to pass a background check and drug test upon being given a conditional offer of employment.