Drain Technician (Lititz)

A leading provider of comprehensive residential and commercial services in Pennsylvania is currently seeking a skilled Drain Cleaning Technician to join their Residential Services Group based at their headquarters in Lititz, PA.

Key Responsibilities:

- Serve as the primary point of contact for customers experiencing drain-related problems, providing expert advice and solutions.
- Perform cleaning, repair, and replacement of various types of drains in both residential and commercial settings.
- Conduct thorough inspections to identify potential issues before they escalate, ensuring long-term functionality and customer satisfaction.
- Operate with a strong sense of independence while also contributing to a supportive team environment.
- Mentor and guide less experienced technicians, sharing knowledge and best practices to foster their professional growth.
- Complete all required documentation and reporting accurately and promptly, maintaining a high standard of communication within the team.



Key Requirements:

- Minimum of 3-5 years of experience in drain cleaning, with a proven track record of delivering high-quality service.
- Associate degree (A.A.) from a two-year college or technical school is a plus but not required.
- Proficiency in operating jetting equipment is preferred.
- Must be available for participation in an on-call rotation.
- Demonstrated commitment to continuous learning and professional development within the trade.
- Valid driver's license with an insurable driving record.
- Technological proficiency, including the use of iPads and the ability to communicate professionally via email.

Key Qualifications:

- Strong problem-solving skills with the ability to diagnose and address issues effectively.
- Excellent customer service skills, with a focus on building long-term relationships with clients.
- Ability to work independently and as part of a team, contributing to a positive and productive work environment.
- Willingness to participate in ongoing training and career development programs.
- Commitment to safety and adherence to all regulatory and company standards.

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