Route Delivery Driver
Summary / Objective:
The Route Delivery Driver is responsible for operating an efficient and cost-effective delivery route using a cargo van to support machine shop customers and service centers. This role ensures timely, accurate, and professional delivery of tooling and service products while maintaining exceptional customer relationships. The driver works closely with the Service Center Manager and Regional Sales Representative to support customer needs, coordinate freight transfers between service centers, and continuously improve route efficiency and communication. This position requires overnight travel 1–2 nights per week.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Safely operate a company cargo van to complete scheduled delivery and pickup routes.
- Deliver service tools and related products accurately, efficiently, and on time.
- Maintain professional and positive relationships with machine shop customers.
- Communicate proactively with customers regarding deliveries, scheduling, and service updates.
- Coordinate daily activities with the Service Center Manager and Regional Sales Representative.
- Monitor and improve route efficiency, time management, and delivery scheduling.
- Transfer and coordinate freight between service centers as needed.
- Verify and process freight settlement documentation accurately.
- Assist in tracking transportation performance, carrier alignment, and delivery costs.
- Ensure compliance with all company safety policies, DOT regulations, and driving standards.
- Maintain cleanliness and basic upkeep of assigned service vehicle.
Supervisory Responsibility
This position does not have supervisory responsibilities.
Work Environment:
This position operates primarily from a company service vehicle and regularly interacts with industrial and manufacturing environments, including machine shops and service centers.
Physical Demands:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.
- Regularly required to talk, hear, stand, walk, and use hands and arms.
- Frequent lifting, loading, and unloading of products and equipment.
- Must be able to lift and move up to 75 pounds.
- Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Position Type / Expected Hours of Work:
- Full-time position.
- Core working hours are generally Monday through Friday, 6:00 a.m. to 3:00 p.m.
- Flexibility in scheduling may be required based on customer needs and delivery schedules.
- Occasional evening and weekend work may be necessary.
Travel:
- Travel is required 100% of the time during the workday.
- Primarily regional travel with occasional overnight stays (1–2 nights per week).
Required Education and Experience:
- High School Diploma or equivalent required.
- Minimum of three (3) years of experience in delivery driving, transportation, logistics, or customer service within a manufacturing, industrial, or service environment preferred.
- Valid driver’s license with a clean driving record.
- Experience operating cargo vans or light commercial vehicles preferred.
- Strong customer service, communication, and organizational skills.
- Ability to work independently and manage daily routes efficiently.