Driver Manager

Job Title: Driver Manager

Location: CXI Lansing (Domiciled)
Reports To: Lead City Dispatcher

Summary

CXI Trucking is a leading local LTL trucking company specializing in efficient, reliable, and cost-effective freight transportation solutions. We provide exceptional service to our customers while maintaining a strong focus on safety, efficiency, and innovation.

Position Overview

The Driver Manager plays a critical role in the successful operation of CXI Trucking by managing driver schedules, coordinating logistics, and ensuring timely and efficient delivery of freight. This role demands strong multitasking, communication, and problem-solving abilities, along with deep knowledge of dispatch systems and DOT regulations. Demonstrates reliability, professional appearance, flexible work hours and a commitment to company policies.

Key Responsibilities

• Lead a dedicated fleet of 15-20 drivers and maximize their daily productivity.
• Optimize routes to meet customer and operational needs.
• Work with drivers and maintenance shop in case of breakdowns and equipment swaps
• Work with maintenance shop for an up-to-date vehicle list, listing OOS equipment and vehicle pickups at outside vendor shops
• Maintain leased and company owned vehicle maintenance.
• Ensure DOT and Company compliance within the fleet.
• Collaborate with dock supervisors to align loading priorities.
• Maintain safety and DOT compliance through documentation and oversight.

• Serve as the main contact for drivers, customers, and TEC Management handling conflicts professionally.
• Strong problem solving and decision-making abilities in time-sensitive situations.
• Manage OS&D (over, short, and damaged) freight and coordinate same-day deliveries when required.

• Provide prompt, courteous responses to inquiries and complaints.

• Maintain professional relationships with current and potential customers, drivers, and internal departments.
• Use dispatch software (CLI, Cheetah, Motive) to track routes, manage driver activity, and document dispatch-related tasks.

• Ensure proper geocoding of delivery addresses and record all dispatch actions accurately.

• Handle equipment distribution (e.g., tablets, pallet jacks, lift-gate cords) and maintain thorough records.
• Ensure all tasks are completed accurately and in a timely manner.
• Ensure payroll accuracy for assigned drivers.
• Manage Key Performance Indicators and cost levels.

Work Environment

• Based at CXI Lansing with frequent communication across all CXI locations.

• Typical schedule: 6am-4pm; Monday–Friday, with occasional flexibility required for emergencies or operational needs.

Salary and Benefits

• $60-65,000 per year
• Exempt status
• Health Benefits available after probationary period

CXI Trucking is an equal opportunity employer. No person will be discriminated against in any aspect of their employment on the basis of any status or characteristic protected by applicable federal, state or local law