• Oakland, California
    4 days ago

    Job Description

    It's fun to work in a company where people truly BELIEVE in what they're doing!
    We're committed to bringing passion and customer focus to the business.

    Position Summary
    Responsible and accountable for assigning jobs to ensure efficient driver operations. Ensure that company policies are being followed and that work is conducted in a safe manner. 


    Duties and Responsibilities:
    • Develop and maintain professional relationships with drivers to ensure their needs are being 
    met.
    • Communicate in a timely and effective manner with customers to ensure a high level of service.
    • Maximize driver availability to fully utilize equipment in order to provide maximum revenue and profitability.
    • Review dispatch sheet and driver assignments to ensure all loads are dispatched.
    • Review all orders and process and/or distribute according to terminal procedure.
    • Ensure timely and efficient movement of loaded trucks carrying various products.
    • Schedule loads and assign qualified drivers.
    • Enter load information into TMW system and prepare Delivery Receipts for each load.
    • Provide documentation and communicate to drivers all pertinent information for scheduled 
    load(s).
    • Initiate and maintain customer specifications.
    • Safety Date Sheets (SDS) for products hauled.
    • Review driver's Hours of Service Logs for available hours, and update hours in the computer as required.
    • Update and/or forward reports as directed by terminal management.
    • Perform all other duties as specified by the terminal or corporate management.
    • Incorporate measures to prevent waste and lost time.
    • Effectively address concerns from employees and customers. 
    • Ensure compliance with safety rules, including but not limited to those defined by OSHA and DOT.
    • Enforce and practice all safety rules of the Company and all government agencies, including but not limited to DOT and OSHA; monitor risk.
    • Understand and follow established policies and procedures in emergency situations.
    • Other duties as assigned.

    Job Requirements


    Education and Experience:
    • Associate’s Degree or equivalent work experience
    • Proficiency with Microsoft Word, Outlook, Excel, etc. 
    • Minimum 5 years of related experience
    • Familiarity with DOT and OSHA regulations
    • Some travel to corporate office and other locations
    • Willingness to work a flexible schedule
    • Valid driver’s license and ability to meet company driving requirements


    Preferred Qualifications:
    • Prior dispatch experience
    • Experience using TMW and PeopleNet systems
    • Tanker industry experience
    • Prior management/supervisory experience
    • Understanding equipment utilization and allocation
    Essential Qualifications:
    • Strong organizational, administrative and analytical skills 
    • Solid communication skills and attention to detail
    • Ability to be flexible and adapt to change
    • Strong customer service orientation, ensuring needs and deadlines are met in a timely fashion
    • Ability to demonstrate a positive, proactive and motivated attitude
    • Must be reliable and punctual
    • Ability to adapt to change in a fast-paced organization
    • Strong problem solving skills
    • Ability to work a flexible schedule


    Language Skills
    • Ability to read, write and speak English proficiently
    Physical Demands: 
    • While performing the duties of this job, the employee is regularly required to talk or hear. 
    • May be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, 
    kneel or crouch as needed. 
    • May be required to lift 50 lbs.
    • Specific vision requirements include the ability to see at close range, distance vision, color 
    vision, peripheral vision, depth perception, and the ability to adjust focus.
    • Ability to operate in a constant state of alertness and safe manner.


    Work Environment: 
    • The position typically operates in a standard office environment.
    • This position routinely uses office equipment such as computers, phones, photocopiers, and file cabinets.

    Benefits Package:

    • Medical, Dental, Vision, Life, and Disability Insurance

    • 401(k) Plan + Company Match

    • Paid Time Off (120 hours yearly)

    • Company Paid Holidays


    Salary Range:


    Disclaimer:  The salary range for this position is $70,304 to $75,000 annually. This range is based on market data and internal equity. The final offer will be determined by various factors, including the candidates experience, education, skills, qualifications, and geographic location.


    At Heniff, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Heniff treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.

    Numbers & Facts

    LocationOakland, California

    Skills

    • Administrative Skillsunmatched
    • Analysis Skillsunmatched
    • Communication Skillsunmatched
    • Copying Machinesunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Depth Perceptionunmatched
    • Detail Orientedunmatched
    • Develop and Maintain Customersunmatched
    • Disability Insuranceunmatched
    • Diversityunmatched
    • Diversity Recruitingunmatched
    • Documentationunmatched
    • Driver's Licenseunmatched
    • English Languageunmatched
    • Governmentunmatched
    • Information Technology & Information Systemsunmatched
    • Life Insuranceunmatched
    • Loading/Unloadingunmatched
    • Maintain Complianceunmatched
    • Microsoft Excelunmatched
    • Microsoft Outlookunmatched
    • Microsoft Wordunmatched
    • OSHAunmatched
    • Office Equipmentunmatched
    • Operations Managementunmatched
    • Organizational Skillsunmatched
    • People Managementunmatched
    • Photocopyunmatched
    • Physical Demandsunmatched
    • Policy Developmentunmatched
    • Problem Solving Skillsunmatched
    • Procedure Developmentunmatched
    • Profit & Lossunmatched
    • Regulationsunmatched
    • Risk Managementunmatched
    • Safety Complianceunmatched
    • Safety/Work Safetyunmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • Willing to Travelunmatched

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