Driver - Non CDL/DOT (PART-TIME CASUAL) HARGROVE Lanham, MD

Position Overview

The Driver - Non CDL-DOT is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods. This position will be driving, delivering, and pick-up using Encore owned, leased, or rented trucks with a gross vehicle weight of less than 26,001 lbs. The Driver - Non CDL-DOT is responsible for obtaining and maintaining a medium-duty DOT certification as required by state law (Non-CDL). This position reports to the Sr. Manager, Transportation Logistics.

Key Job Responsibilities

Driving, Delivery, and Pick-up:

• Drive Encore owned, leased, or rented vehicles including vans and box trucks with a gross vehicle weight of less than 26,001 lbs.
• Maintain set routes and schedules as directed by their supervisor to meet customer expectations.
• Loading and unloading of vehicles.
• Review orders for accuracy during both delivery and pickup to ensure all items are accounted for.
• Ensure contents are properly secured inside of truck to prevent breakage or damage to gear.
• Obey all applicable traffic laws and drive according to the weather/road conditions.
• Able to complete a manual and/or electronic logbook, based on assigned region.

Customer Service:

• Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers.
• Maintain a positive relationship with all clients through effective communication and interaction.
• Ensures consistent communication with Dispatcher on an as needed basis.

Equipment Handling

• Assist event and warehouse team with pulling, receiving, and transportation of equipment.
• Participate in annual physical inventory process.
• Perform quality control and equipment staging in warehouse as directed.
• Ensure all equipment is picked up and/or delivered on site.

Vehicle Maintenance:

• Works with the dispatcher or warehouse supervisors to ensure that vehicles are well maintained through scheduled service appointments as required.
• Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris.
• Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before and after each trip.
• Maintain and replenish all vehicle fluids as needed - (e.g., wiper fluid, motor oil, DEF, etc.)
• Identify mechanical maintenance needs as they occur.
• Report any vehicle damages or traffic violations to immediate supervisor in a timely manner.

Job Requirements

• High School Diploma / GED
• Drive trucks with a Gross Vehicle Weight Rating (GVWR) under 26,001 lbs
• Valid Driver's License minimum of 2 years driving experience
• Clean driving record
• Basic Computer Skills
• Exceptional customer service skills
• General knowledge of vehicle inspection and maintenance
• General understanding of proper load securement
• Proficient using GPS and other routing systems
• Ability to drive or sit for long hours at a time
• Good communication skills with internal and external customers
• High degree of team work with customers, peers, and managers
• General competencies skills in smart phone use
• Serve as a brand advocate and ambassador in every interaction
• Ability to maneuver vehicle in heavy city traffic conditions

Competencies

Deliver World Class Service

• Hospitality
• Ownership

Do The Right Thing

• Instills Trust
• Safety Conscious

Drive Results

• Action Oriented

See The Big Picture

• Tech Savvy

Value People

• Communicates Effectively

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Event Venue

Work is performed in a hotel/event venue environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple locations. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Hargrove based on an individual venue or a representation of venues in that city or area.

Office

Work is performed in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Hargrove based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. Most work will take place in a climate-controlled environment. Surroundings at times can be chaotic, high energy, and noisy, with high traffic volumes, dusty, and exposure to weather conditions.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.