Call Volume, Communication Skills, Customer Support/Service, Employee Orientation, Establish Priorities, High School Diploma, Multitasking, Onboarding, Organizational Skills, QoS (Quality of Service), Resource Management, Team Player, Time Management, Truck Driver, Willing to Travel
This position is a fully on-site role based in our North Canton, Ohio office. Our campus offers a welcoming and conveniently located work environment, including an onsite cafeteria with hot meals, a coffee cafe, and an on-site gym for employees.
Position Summary
As a Driver Recruiter, you will be responsible for establishing relationships with new and existing drivers and Owner-Operators. This position partners with terminal managers to ensure an expedited and smooth process to fill open positions. The ideal candidate thrives in a fast-paced environment and has experience working in settings where customer service outcomes are clearly defined.
As part of the KAG Driver Recruiting Team, your primary duties will include:
- Full-cycle (lead to hire) management of the driver recruitment process for a designated region.
- Create and implement targeted recruitment activities for the assigned region: calls, emails, text blitzes, etc.
- Regularly monitor and review safety-sensitive candidate applications in the applicant tracking system.
- Screen prospective drivers to ensure qualifications for hire and work with hiring managers to schedule interviews.
- Collaborate with hiring managers and the compliance team to ensure effective and seamless onboarding for successful candidates.
- Demonstrate excellent customer service in communication supporting prospective and existing candidates and collaborating with other team members and field management to provide tools and a variety of recruitment data.
- Participate and contribute to weekly and monthly performance and prioritization calls with assigned business leaders.
- Plan and lead driver recruiting hiring events throughout the assigned region and business unit.
- Establish and maintain relationships with hiring managers to stay abreast of current and future hiring and business needs.
Requirements
- High School Diploma required; Degree preferred.
- 1+ years of recruiting experience; Transportation recruiting experience preferred.
- Exceptional organizational and communication skills.
- Comfortability on phones-position requires heavy call volumes.
- Ability to multitask and manage time/resources effectively.
- Must be able to thrive in a fast-paced environment.
- Travel may be required for this position. Must be able to travel up to 15% of the time to various KAG locations.
Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change.
All employees of the Company are expected to:
- Promote positive work habits including effective and timely communication, teamwork, and respect for co-workers.
- Provide constructive guidance to other employees and representatives of third parties.
- Contribute to providing the highest quality of products and services to customers.
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The Kenan Advantage Group Inc