Driver Services Specialist 2026-01612

State of Wyoming

Cheyenne, WY

JOB DETAILS
SALARY
$23.21–$25.79 Per Hour
SKILLS
Administrative Skills, Americans with Disabilities Act (ADA), Analysis Skills, Background Investigation, Calculators, Customer Support/Service, Dental Insurance, Documentation Review, Driver's License, Facebook, Fishing, Google Apps, Government, Health Plan, High School Diploma, Human Resources, Hunting, Income Tax, Interpersonal Skills, Law Enforcement, Legal Support Skills, LinkedIn, Maintain Compliance, Microsoft Excel, Microsoft Word, Newsletter, Presentation/Verbal Skills, Public Safety, Regulations, Reporting Skills, Social Media, State Laws and Regulations, State Tax, Twitter, Vehicle Driving, Vision Plan, Writing Skills, Zip
LOCATION
Cheyenne, WY
POSTED
4 days ago

Driver Services Specialist 2026-01612

Salary

$23.21 - $25.79 Hourly

Location

Cheyenne, WY

Job Type

Permanent Full-time

Job Number

2026-01612

Department

Department of Transportation

Division

Department of Transportation

Opening Date

06/24/2026

Closing Date

Continuous

FLSA

Non-Exempt

Job Classification

BADS05

  • Description
  • Benefits
  • Questions

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

The Wyoming Department of Transportation (WYDOT) is seeking a Driver Services Specialist for our Driver Compliance section in Cheyenne. This position positively affects public safety on our roads and highways by completing driving records , hearing/record review requests, issuing probationary licenses and ensuring safe drivers are licensed by reviewing medical, vision, re-exam evaluations.

Cheyenne is a steadily growing community along the Front Range but still true to the history of the Old West. The city offers nearby access to mountain biking, skiing, hiking, fishing, hunting, and other outdoor activities. Wyoming is one of only nine states with no state income tax.

This position offers:

$2,000 Hiring Bonus See notes for eligibility

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

  • Comprehensive health, dental, and vision insurance

  • Paid vacation, sick leave, FMLA, and holidays

  • Retirement - Pension and 457B plans that help you build a secure future

  • Flexible schedules and work-life balance options

  • Meaningful work that makes a difference for Wyoming communities

and MUCH MORE! Click here for detailed information, or you can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary?

Explore our Total Compensation Calculator: compensationcalculator.wyo.gov

Human Resource Contact: 307-777-4423.

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level.

  • Review and evaluate medical, vision and disabled placard documents to determine appropriate actions.
  • Review and schedule re-examinations to evaluate driving abilities.
  • Review documents for record reviews to determine eligibility for limited driving privileges, prepare legal files for Administrative Hearings and issue probationary licenses.
  • Review and analyze audit reports to maintain accuracy and driving records.
  • Review and process driving record requests.
  • Review implied consents and DWUI documents to determine appropriate actions.
  • Collect, balance and transmit all transactions received.
  • Answer questions from the public, courts, attorneys, law enforcement and other DMVs via phone, email and mail.
  • Maintain confidential Personal Identifying information.
  • Draft correspondence to clients.
  • Scan and index documents into document storage system
  • Assist in all Driver Services areas as needed, including training.

Qualifications

PREFERENCES:

Preference will be given for intermediate skill level using Microsoft Word, Excel, Google Drive, Google Calendar and a database.

KNOWLEDGE:

  • Knowledge of Wyoming State Statutes and Rules and Regulations for specialized areas.
  • Knowledge of department rules, regulations, policies and procedures.
  • Knowledge of personnel rules.
  • Knowledge of medical, physical, visual, mental and alcohol conditions as they pertain to driving.
  • Knowledge of the types of licenses to be issued relative to the weight of the vehicle.
  • Knowledge of Federal Motor Carrier Safety Regulations.
  • Skills in excellent customer service.
  • Skill in effective interpersonal, oral and written communications.
  • Skill in use of Microsoft Word, Excel and Google Suite.
  • Skill in decision making.
  • Skill in keyboarding with proficiency and report writing.

MINIMUM QUALIFICATIONS:

Education:

Associates Degree (typically in Business)

Experience:

0-1 year of progressive work experience (typically in Business)

OR

Education & Experience Substitution:

1-3 years of progressive work experience (typically in Business)

Certificates, Licenses, Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

Primarily in office environment, sitting and computer use.

NOTES:

  • FLSA: Non-Exempt

  • The Wyoming Department of Transportation is a Drug-Free Workplace.

  • The successful applicant will be subjected to a thorough background/fingerprint investigation.

  • The successful applicant must have a valid driver license.

  • E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

  • Qualifying eligibility and criteria for the hiring bonus

  • Acceptance of a permanent full-time non-exempt/exempt position posted for public recruitment

  • Temporary employees accepting a full-time or part-time permanent position.

  • Current employees accepting a promotional opportunity - recruitment must have been opened to the public.

  • One year of service to WYDOT must be completed; failure to complete this requirement will forfeit the hiring incentive; funds will be recouped from final pay.

  • Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.

  • Employees would only be eligible for one (1) hiring bonus in a 12-month period.

  • If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period, they would be required to pay the bonus back.

Supplemental Information

Wyoming Department of Transportation

Click here to view the State of Wyoming Classification and Pay Structure.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees enjoy:

  • Comprehensive health coverage - medical, dental, and vision plans for you and your family
  • Voluntary Benefits - including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
  • Multiple retirement options - including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
  • Generous paid leave and flexible schedules - vacation, sick leave, paid FMLA and 11 paid holidays each year
  • Public Service Loan Forgiveness eligibility - for those with qualifying student loans
  • Training and professional development - to support your career growth and advancement
  • Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
  • Wellness Program - Earn paid time off and incentives by focusing on your personal health

Know your full value.

Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.

Explore your total compensation: https://compensationcalculator.wyo.gov/

WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.

Click here for detailed information or you can watch this short video to learn about our benefit package!.

01

(AA) Which of the following best describes your highest completed level of education to date or within the next three (3) months? (Transcripts may be required.)

  • High School Diploma/GED/or Equivalent
  • Some college Coursework, No Degree Received
  • Associates Degree
  • Associates Degree and additional coursework
  • Bachelors Degree
  • Bachelors Degree and additional coursework
  • Masters Degree
  • Masters Degree and additional coursework
  • Doctorate Degree
  • Doctorate Degree and additional coursework
  • None of the Above

02

(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3) months? (Transcripts may be required.)

  • 45+ Quarter hours/30+ Semester hours
  • 90+ Quarter hours/60+ Semester hours
  • 136+ Quarter hours/91+ Semester hours
  • 180+ Quarter hours/120+ Semester hours
  • 225+ Quarter hours/150+Semester hours
  • N/A

03

(BADS05) Which of the following best describes your work experience in Business or Office Communications? Experience definition: (This experience includes, but may not be limited to, the following: clerical, administrative, receptionist, or other similar office experience.)

  • No relevant experience, but willing to learn.
  • Less than one (1) year of relevant experience.
  • One (1) to less than three (3) years of relevant experience.
  • Three (3) or more years of relevant experience.

04

(AA) Describe your relevant experience below.

05

(A1) Where did you hear about this opportunity?

  • Government Jobs @ www.governmentjobs.com/careers/wyoming
  • Indeed
  • LinkedIn
  • Zip Recruiter
  • Wyoming Workforce Center
  • Other job sites (Wyoming at Work, Monster, etc.)
  • Social Media (Facebook, Twitter, etc.)
  • Newspaper/Newsletter Advertisement
  • Career Fair
  • Human Resources Division
  • Friend or Acquaintance (Not State Employee)
  • Current State Employee
  • Other

06

(A1) If you selected "Current State Employee" please provide the employees first and last name, and include the department they work for, if known. Please limit this response to only one employee. This employee may be eligible for a Referral Bonus.

07

(A1) If you selected Other, please tell us where you heard about this opportunity.

08

(AA) VETERANS PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veterans military service, and wish to claim veterans preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans preference status. By requesting veterans preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

  • Current State Employee
  • Veteran - DD214 Attached
  • Disabled Veteran (10% or more) - DD214 and Veterans Disability Determination Attached
  • Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
  • None of the above

09

(AA) VETERANS PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans preference disclosure.

  • Yes
  • No
  • I am not a veteran

10

(A2) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify. I have read and understand the above statement.

  • Yes
  • No

Required Question

Employer State of Wyoming

Address Human Resource Contact Information located in the

General Description Section

Statewide, Wyoming, 82002

Phone 307-777-7188

Website http://agency.governmentjobs.com/wyoming/default.cfm

About the Company

S

State of Wyoming