Driver Supervisor

The Chefs' Warehouse Inc

New Bedford, MA

JOB DETAILS
SKILLS
CDL Driver's License, Calendar Management, Coaching, Communication Skills, Cook Dishes, Customer Support/Service, Data Quality, Delivery Driving, Federal Laws and Regulations, Forklift, Health Plan, Insurance, Investigative Reports, Life Insurance, Lift/Move 25 Pounds, Maintain Compliance, Operations Management, Order Picking/Packing, Organizational Skills, Pallet Jack, Performance Analysis, Performance Reviews, Problem Solving Skills, Purchasing/Procurement, Record Keeping, Regulations, Regulatory Compliance, Resolve Customer Issues, Road Tests, Sales, Schedule Development, Seafood Department, Staff Corrective Action, State Laws and Regulations, Stock Purchase Plans, Time Management, Transportation Regulations, Transportation Routing, Warehousing
LOCATION
New Bedford, MA
POSTED
30+ days ago

About SidWainer

For over 100 years, SidWainer has been a trusted partner to chefs-delivering exceptional ingredients that inspire menus and elevate kitchens. Family-founded in 1914, SidWainer has grown from a regional produce supplier into a leading curator of specialty foods. From peak-season produce to artisan cheeses, premium olive oils, fine chocolates, and center-of-the-plate offerings like meats and seafood, SidWainers sources the best of the best from around the world.

Our relationships with farmers, producers, and food artisans-combined with a deep understanding of culinary trends-allow us to bring chefs exactly what they need to create standout dining experiences. Rooted in tradition and driven by innovation, SidWainer continues to serve New Englands finest chefs with integrity, passion, and a chef-first mindset.

https://youtu.be/w4RmO9w4k5A

Please click on the link above to see a Day in the Life of a Driver at CW.

Position Summary

This position is a working supervisor role. The supervisor will be responsible for taking a daily route assignment in addition to performing the other supervisor functions outlined in the above description.

Plans, directs, coordinates, and participates in activities of warehouse and delivery drivers for the Company, including personnel scheduling, meeting customer delivery obligations and standards, and ensuring compliance with applicable state and federal transportation regulations. Duties may be performed personally or through subordinate supervisors.

What youll do

Coordinate and supervise daily activities of warehouse driver personnel, including route assignments, vehicle assignments, customer deliveries, and vendor pick-ups.

Ensure compliance with all USDOT requirements as well as those of other regulatory bodies related to vehicle use and maintenance, safe operation of vehicles, and required medical certifications.

Train warehouse driver personnel to required standards and complete periodic evaluations of driver performance.

Maintain USDOT-required driver files.

Maintain and update work and duty schedules for warehouse driver personnel.

Ensure that vehicles are clean and meet maintenance standards and requirements.

Reports services issues to leasing company.

Respond to and resolve customer complaints, including immediate problem-solving, coordinating response with appropriate sales personnel, and applying corrective action and/or discipline as required.

Train warehouse drivers in all aspects of material handling, both on and off the vehicle.

Evaluate employee performance on an ongoing basis-including regularly scheduled road-testing-and respond with appropriate reinforcement, coaching, or correction as necessary.

Execute all aspects of accident investigation and insurance reporting in coordination with the Operations Manager, other Company officials, or representatives of insurance interests as circumstances dictate.

Monitor trip and dispatch logs and vehicle monitoring software for conformance with schedules and direct preparation and retention of dispatch and vehicle operations records and reports.

Maintain mileage records for taxes and leasing company.

Gain proficiency in the Companys primary sales processing software system as well as subordinate systems.

Drive routes during peak times and as needed to carry out the operations delivery obligations.

Conduct weekly meetings to inform staff of new procedures and other company-wide information.

Collaborate with Operations, Product Purchasing, and Sales personnel to ensure information is accurate and comprehensive.

About you

Possess a high school diploma or GED equivalent certification.

Have a valid CDL drivers license.

Must Pass a DOT physical.

Experienced driving and parking large vehicles.

Able to lift 25 pounds.

Experience using hand trucks, pallet jacks, and forklifts is a plus.

Professional with a pleasant disposition and able to give all clients a positive customer service experience.

Candidate should be dependable, hardworking, and an effective communicator.

Excellent time-management and organizational skills required.

Perks & Benefits

Paid Vacations Paid Holidays Health Dental and Medical Benefits Weekly pay Life Insurance 5% above cost for our high-quality food products Employee discounts for travel and events 401k Employee Stock Purchase Plan

The Chefs Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability, or handicap, sex, marital status, veteran status, sexual orientation, or pregnancy, gender identity, or any other characteristic protected by applicable federal, state, or local laws.

We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law.

Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.

We are dedicated to building an inclusive and diverse workforce.

About the Company

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The Chefs' Warehouse Inc

The Chefs' Warehouse is a specialty food distributor that began sourcing products for high-end chefs over 30 years ago. With locations in New York City, Washington D.C., San Francisco, Los Angeles, Las Vegas, Portland and Miami, The Chefs' Warehouse serves the finest restaurants, country clubs, hotels, caterers, culinary schools and specialty food stores around the country. Its product portfolio includes over 11,500 items and consists of imported and domestic specialty food products, such as artisan charcuterie, specialty cheeses, oils and vinegars, hormone-free protein, truffles, caviar and chocolate.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Food and Beverage Production
FOUNDED
1985
WEBSITE
https://www.chefswarehouse.com/