Job Overview:
Pay Range $11hr - $16hr
Requirement/Must Have:
- Should be a graduate of a college or university with a Bachelor's Degree; or a graduate of a college or university with an Associate's Degree; or administrative, business, research, and/or clerical experience will substitute for the required education on a year-for-year basis.
- Must have at least 2+ years of computer technology experience.
Responsibilities:
- Must have very good communication skills.
- Must be task oriented and a self-starter with good organizational skills.
- Candidate may be called upon to be a Lead Role.
- Candidate must be able to travel, with overnight stays.
- Candidate should have customer service experience serving both internal and external customers.
- Candidate must be able to work well with others in a team environment, assisting them as needed.
- Candidate must have a high level of accountability.
- Candidate must be able to inspire and lead others through their enthusiasm.
- Must possess interpersonal skills required to work with many different clients.
- Must be professional, supportive, diplomatic, flexible, and responsible.
- Candidate must be able to learn and utilize the KY Driver's License Information System (KDLIS)/IDEMIA issuance program and be able to read and interpret a driver's history record.
- Candidate must become very knowledgeable of Driver Licensing laws and policies.
- Candidate must learn Commercial Driver Licensing laws and licensing processes.
- Advise applicants on their questions and concerns related to driver licensing.
- Overtime may be necessary, up to 10 hours per week.
- Evening or Saturday hours may be required on occasion.
- Candidate must learn information & technology requirements for KY driver's license laws and driver's license issuance. Work closely on performance, goals, and conflict resolutions with IT staff.
- Candidate must provide IT and software trouble-shooting support to both Central and Regional Offices.
- Be responsible for assisting RMA's with obtaining system credentials for both Central and Regional employees.
- Candidate can make recommendations on process/system improvements to management.
- Candidate will be responsible for all content of the division website.
- Candidate must be able to assist with facial recognition database in back office, attend monthly tech meetings with REAL ID/Idemia.
- Distribute division correspondence to all employees.
- Candidate will assist the RMA with handling duties assigned by RMA.
- Candidate will perform any other duties as assigned.
Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.