Duties and Responsibilities
Interact with internal and outside sales people, vendors, and contractors. Responsible for showroom merchandising and re-stocking product. Assist in resolving customer relations problems with both dealers and end users. Complete sales order process for customers with efforts to up-sell associated items. Load and unload products for delivery in assigned region. Collect invoices with proper signatures and return to Sales Center Manager. Assist in the Warehouse with inventory counts, picking, verifying orders, and several Warehouse duties. Responsible for daily checklist of truck maintenance and reporting inout times with merchandise returns. Adhere to all safety requirements, including wearing appropriate PPE. Perform other duties as assigned.
In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.
Qualifications Required
Minimum 1 year experience in a Counter Sales role preferably in the HVAC industry. 24 months of verifiable experience driving a 16 minimum box truck or stake bed truck. Possess a clean driving record. No more than one moving violation in any one year period. No more than one preventable accident in any two year period. No restrictions, suspensions, or DUI convictions in the past 3 years. Ability to pass DOT physical examination requirements. Must be 21 years of age or older. Proven success in sales and providing excellent customer service. Strong interpersonal skills, including sales problem solving and customer service. Ability to work independently but meet assigned goals and objectives in designated time frames. Ability to multitask and work in a fast-paced environment. A willingness to learn and grow with our Company. Knowledge of Microsoft Office products. Proven commitment to customer service and a safe work environment. Strong attention to detail and accuracy. Pass a pre-employment drug screening and background check.
Preferred Qualifications
Knowledge of air conditioning, heating, and ventilation equipment at a wholesale distribution level. Experience in a wholesale HVAC equipment supply house preferred. Bachelors or Associates Degree preferred. Bilingual Spanish preferred.
Work Environment
Sales Center Warehouse
Work Schedule
Monday through Friday with an occasional Saturday. This position may require working extra hours on occasion.
Physical Demands
Demand Frequency
Sedentary - Lifting 0-10 pounds Frequent Light Lifting - 10-20 pounds Frequent Moderate Lifting - 20 to 50 pounds Frequent Heavy Lifting - 50 to 100 pounds Occasional Pulling, Pushing, Carrying Occasional Reaching or working above shoulder Frequent Walking Frequent Standing Frequent Sitting Frequent Stooping Frequent Kneeling Frequent Repeated Bending Occasional Climbing Occasional Desk Work Computer use Telephone use Frequent Operating a motor vehicle Never Operating a commercial vehicle Frequent Operating warehouse equipment, forklift, baseloid lift, etc. Frequent Other - Talk, Drive, visit customers, etc. Frequent
EEO Statement
Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.