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Skills
- Budgetingunmatched
- Communication Skillsunmatched
- Corporate Communicationsunmatched
- Corporate Lawunmatched
- Customer Experienceunmatched
- Diversityunmatched
- Exceeded Sales Goalunmatched
- Expense Trackingunmatched
- Federal Laws and Regulationsunmatched
- Financial Reportingunmatched
- High School Diplomaunmatched
- Inventory Managementunmatched
- Mathematicsunmatched
- Meet Sales Quotaunmatched
- Merchandisingunmatched
- People Managementunmatched
- Performance Reviewsunmatched
- Preventative Maintenanceunmatched
- Problem Solving Skillsunmatched
- Process Managementunmatched
- Profit & Lossunmatched
- Quality Assuranceunmatched
- Quality Controlunmatched
- Quality Metricsunmatched
- Resolve Customer Issuesunmatched
- Retailunmatched
- Retail Managementunmatched
- Safety Complianceunmatched
- Safety Processunmatched
- Safety/Work Safetyunmatched
- Salesunmatched
- Schedule Developmentunmatched
- Set Goalsunmatched
- Special Needsunmatched
- State Laws and Regulationsunmatched
Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct, support and supervise all functions, duties and activities for the Drug GM department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
- Effective communication skills
- Knowledge of basic math
- Ability to handle stressful situations
- High school education or equivalent preferred
- Management experience preferred
- Drug GM experience
- Retail experience
- Second language: speaking, reading and/or writing
- Promote trust and respect among associates.
- Communicate company, department, and job specific information to associates.
- Establish performance goals and empower associates to meet or exceed targets.
- Develop scheduling to manage customer volume throughout hours of operation.
- Train and develop associates on their job and participate in the performance appraisal process.
- Adhere to all local, state and federal laws, and company guidelines.
- Create an environment that allows customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Offer product samples to help customers discover new items or products.
- Inform customers of Drug GM specials.
- Display a positive attitude.
- Develop and implement a department business plan to achieve desired results by collaborating with store management and associates.
- Understand the store's layout and be able to locate products.
- Inform and educate department associates about current, upcoming and special in-store promotions.
- Prepare and submit seasonal critiques for the sales and merchandising supervisor.
- Implement the period promotional plan for the department.
- Stay current with present, future, seasonal and special ads.
- Monitor and control expenses for the department.
- Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
- Plan, organize and supervise the inventory process.
- Train department associates on inventory/stocking and Computer Assisted Ordering.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager if items need repair.
- Notify management of customer or employee accidents.
- Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Numbers & Facts
| Location | Granby, CO |
| Job Type | Full-time |
| Industry | Food and Beverage Production |
| Company Size | 100 to 499 employees |
| Year Founded | 1988 |
| Website | https://jobs.kroger.com/city-market/go/City-Market/571000/ |
About Company
Want to do more with your career?
City Market is one of Colorado’s largest, full-service retail grocery chains. Our roots began in Colorado and we have expanded our presence to locations in New Mexico, Utah and Wyoming. Today, we are proud to be a part of The Kroger Co., sharing its tradition of growth and stability. Our Associates will attest that we combine the best of both worlds: the feel of a family-driven atmosphere with the corporate support of a large grocery company.
Whether you’re looking for your first job, are a recent graduate or an experienced professional, there is a career for you. City Market Associates work in a fast-paced environment that demands friendly, hardworking people who are committed to placing the needs of our Customers first. We offer a variety of positions in our stores, production plants and regional offices, which provide excellent growth opportunities for career advancement. We truly mean it when we say, “our people make the difference”. We encourage you to share your talents, show your passion and connect with Customers in our local communities.
City Market is one of Colorado’s largest, full-service retail grocery chains. Our roots began in Colorado and we have expanded our presence to locations in New Mexico, Utah and Wyoming. Today, we are proud to be a part of The Kroger Co., sharing its tradition of growth and stability. Our Associates will attest that we combine the best of both worlds: the feel of a family-driven atmosphere with the corporate support of a large grocery company.
Whether you’re looking for your first job, are a recent graduate or an experienced professional, there is a career for you. City Market Associates work in a fast-paced environment that demands friendly, hardworking people who are committed to placing the needs of our Customers first. We offer a variety of positions in our stores, production plants and regional offices, which provide excellent growth opportunities for career advancement. We truly mean it when we say, “our people make the difference”. We encourage you to share your talents, show your passion and connect with Customers in our local communities.