Clothes Making, Communication Skills, Customer Support/Service, Detail Oriented, Dry Cleaning, Multitasking, Operations Management, Order Processing, Organizational Skills, Resolve Customer Issues
A high-end, service-focused garment care company is seeking a professional and personable Dry Cleaning Associate to join their front-facing team. This role is ideal for someone who enjoys working with people, has an eye for detail, and appreciates quality clothing and fabrics. The environment is polished, customer-centric, and focused on delivering a premium experience.
Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Handle garment intake, tagging, and order processing
- Communicate clearly with customers regarding services, timelines, and special requests
- Manage front desk operations, including phone calls and customer inquiries
- Ensure accuracy when handling garments and customer orders
- Maintain a clean, organized, and welcoming front-of-house environment
- Coordinate with internal team on order status and customer needs
- Provide a high level of customer service and resolve issues when needed
- Other duties as assigned
Requirements:
- Strong customer service and communication skills
- Professional, friendly, and polished demeanor
- Detail-oriented with the ability to multitask
- Comfortable working in a fast-paced environment
- Reliable and punctual
- Prior experience in dry cleaning, tailoring, or clothing/garment-related roles preferred
- Familiarity with fabrics, garment care, or alterations
Hours: Monday-Thursday: 7:30 am - 2:30 pm ; Friday: 8 am - 4 pm.
Salary: $20-$25/hour
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AB Hires and Consulting LLC