DSHS ESA CSD Social Service Specialist 2

State of Washington

Arlington, WA

JOB DETAILS
SALARY
$5,506–$7,399
SKILLS
Aged Care, Applications Security, Background Investigation, Behavioral Health, Case Management, Childcare, Collective Bargaining, Communication Skills, Community and Social Services, Compensation and Benefits, Conflict Resolution, Criminal Justice, Criminal Law, Customer Relations, Disability Insurance, Diversity, Documentation, Driver's License, Employee Benefits, Flexible Spending Accounts, Government, Health Maintenance, Healthcare, Healthcare Providers, Homeless Services, Liability Insurance, Nonprofit, Policy Development, Procedure Development, Psychiatry and Mental Health, Psychology, Regulations, Risk Analysis, SSI, Security Monitoring, Social Work, Student Loans, Time Management, Training Program, Use Tax
LOCATION
Arlington, WA
POSTED
5 days ago

DSHS ESA CSD Social Service Specialist 2

Salary

$5,506.00 - $7,399.00 Monthly

Location

Snohomish County - Arlington, WA

Job Type

Full Time - Permanent

Job Number

2026-05283

Department

Dept. of Social and Health Services

Division

ESA

Opening Date

06/29/2026

Closing Date

7/6/2026 11:59 PM Pacific

Salary Information

The high end of the salary range, Step M is typically a longevity step

  • Description
  • Benefits
  • Questions

Description

DSHS ESA CSD - Social Service Specialist 2

Are you committed to helping individuals and families overcome barriers to stability and self-sufficiency? The Economic Services Administration (ESA), Community Services Division (CSD), is seeking a Social Service Specialist 2 to join our team at the Community Services Office, located in Arlington, WA.

As a Social Service Specialist 2, you will provide professional-level social services to a caseload of individuals and families who face barriers to self-sufficiency. You will conduct comprehensive assessments, develop employability and service plans, interpret medical evidence, and coordinate services that support participation in the WorkFirst program and eligibility for Aged, Blind, and Disabled and Housing and Essential Needs (ABD/HEN) programs, as well as Supplemental Security Income (SSI) pathways.

Please note: This is an on-site role, requiring hands-on outreach and collaboration with clients and community partners.

See why people like you chose careers with DSHS:

Some of what youll do:

  • Conduct comprehensive social service assessments for the Aged, Blind, and Disabled and Housing and Essential Needs programs (ABD/HEN) and the WorkFirst program to identify physical, psychological, vocational, and social barriers to self-sufficiency.

  • Develop clear case plans and Individual Responsibility Plans with each person you serve.

  • Review medical evidence to determine incapacity, disability-related exemptions, and eligibility pathways.

  • Process Aged, Blind, and Disabled and Housing and Essential Needs decisions within required timelines.

  • Support and track Supplemental Security Income and Social Security Disability Insurance applications, including referrals and appeals.

  • Monitor WorkFirst participation, review required reports, and take timely action when activities are overdue.

  • Complete specialized assessments such as Pregnancy to Employment and Time Limit Extensions.

  • Coordinate services with medical providers, mental health professionals, chemical dependency treatment providers, domestic violence advocates, and community partners.

  • Document all case actions accurately in agency systems and follow established policies and procedures.

Desired skills, knowledge, and abilities:

  • Comfort supporting people with complex needs: Ability to partner with individuals experiencing homelessness, mental health challenges, or substance use needs, offering grounded, consistent support in a respectful and nonjudgmental way.

  • Client-focused planning: Skill in listening deeply, understanding each person's circumstances, and using that information to shape assessments, case plans, and participation requirements that support stability and progress.

  • Clear, respectful communication: Ability to interact with clients, coworkers, medical providers, and community partners with tact, professionalism, and courtesy - even during challenging conversations or emotionally charged moments.

  • Assessment and decision-making: Capability to interpret medical documentation, determine eligibility pathways, take timely case actions, and make sound decisions in a fast-paced environment with competing demands.

  • Technical and regulatory proficiency: Comfort using multiple automated systems and applying program manuals, the Washington Administrative Code, and agency procedures to ensure accurate, policy-aligned work.

  • Adaptability and conflict management: Skill in navigating change, managing stress, and de-escalating conflict while maintaining focus, professionalism, and a steady presence for the people you support.

Who should apply?

  • Twelve months of experience as a Social Service Specialist 1 AND completion of the agency's Social Service Specialist training program.

OR

  • A masters degree in social services, human services, behavioral sciences, criminal law/justice, or an allied field, AND one year as a Social Service Specialist 1 or equivalent paid social service experience*. A two-year masters degree in one of the above fields that included a practicum will be substituted for one year of paid social service experience.

OR

  • A bachelors degree in social services, human services, behavioral sciences, criminal law/justice, or an allied field, AND two years of paid social service experience* performing functions equivalent to a Social Service Specialist 1.

OR

  • An equivalent combination of education/experience totaling six or more years.

Note: Paid Social Service experience must include assessing risk and safety to children and/or adults and providing direct family-centered practice services.

Note: Employees must successfully complete the formal training course within eighteen months of their appointment.

Additional information:

  • Work schedule: 8:00 AM - 5:00 PM, Monday through Friday

  • Snohomish county employees are eligible to receive a free ORCA card for transportation needs.

Ready to start a rewarding career? Apply today!

Along with your application, please include:

  • An updated resume

  • Three professional references with contact information

Questions?

Please reach out to DSHS Recruiter Ricky Luna at ricky.luna@dshs.wa.gov and reference job number #05283.

The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid drivers license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

E-Verify is a registered trademark of the U.S. Department of Homeland Security

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. Thats why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

01

Which of the following best describes how you meet the qualifications for this position?

  • I have at least twelve months of experience as a Social Service Specialist 1 and have completed the agency's Social Service Specialist training program.
  • I have a master's degree in social services, human services, behavioral sciences, criminal law/justice, or an allied field, and at least one year of experience as a Social Service Specialist 1 or equivalent paid social service experience.
  • I have a two-year master's degree in one of the fields listed above that included a practicum, which I understand substitutes for one year of paid social service experience.
  • I have a bachelor's degree in social services, human services, behavioral sciences, criminal law/justice, or an allied field, and at least two years of paid social service experience performing functions equivalent to a Social Service Specialist 1.
  • I have an equivalent combination of education and/or experience totaling six or more years.
  • I do not meet any of the qualifications listed above.

02

Please describe your social service experience that qualifies you for this position. Include details such as your role(s), length of experience, populations served, and the types of duties you performed (for example: case management, assessments, investigations, service planning, or coordinating resources).

Required Question

Employer State of Washington

Address View Job Posting for Agency Information

View Job Posting for Location, Washington, 98504

Website http://www.careers.wa.gov

About the Company

S

State of Washington