DSHS ESA DDS Examiner Support Specialist 2

State of Washington

Federal Way, WA

JOB DETAILS
SALARY
$3,917–$5,240
SKILLS
Adjudication, Administrative Skills, Aged Care, Background Investigation, Case Management, Childcare, Claims Processing, Collective Bargaining, Compensation and Benefits, Current Procedural Terminology (CPT), Customer Support/Service, Data Collection, Detail Oriented, Disability Accommodations, Driver's License, Employee Benefits, Establish Priorities, Flexible Spending Accounts, Government, Health Maintenance, Healthcare, Information/Data Security (InfoSec), Language Interpreter, Liability Insurance, Maintain Compliance, Medical Tests, Microsoft Outlook, Microsoft Word, Nonprofit, Office Equipment, Problem Solving Skills, Process Development, Records Management, Social Security Administration, Student Loans, System Test, Team Player, Telephone Skills, Test Requirements, Time Management, Trend Analysis, Typing, Use Tax, Web Browsers
LOCATION
Federal Way, WA
POSTED
8 days ago

DSHS ESA DDS Examiner Support Specialist 2

Salary

$3,917.00 - $5,240.00 Monthly

Location

King County - Federal Way, WA

Job Type

Full Time - Non-Permanent

Job Number

2026-05693

Department

Dept. of Social and Health Services

Division

ESA

Opening Date

07/10/2026

Closing Date

7/19/2026 11:59 PM Pacific

Salary Information

The high end of the salary range, Step M is typically a longevity step

  • Description
  • Benefits

Description

DSHS ESA DDS Examiner Support Specialist 2

The Division of Disability Determination Services (DDDS), a division within DSHS's Economic Services Administration, has an opening for an Examiner Support Specialist to join their team. DDDS staff are Washington State employees whose work is federally funded and directed by The United States Social Security Administration (SSA). Together, SSA and DSHS serve the public by providing an avenue to medical and financial resources by making disability determinations.

As an Examiner Support Specialist 2, you will support disability claims processing by responding to customer inquiries, verifying and updating claim information, retrieving records, managing a limited caseload of specialized claims, and assisting team members by gathering information from claimants. This position is ideal for someone who enjoys organizing information, spotting and resolving issues, working in a team environment, and providing excellent customer service. Your attention to detail and ability to follow procedures will help keep claims moving forward and ensure customers receive timely updates.

Note: This is an in-office position located in Federal Way, WA. King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use.

Some of what youll do:

  • Coordinate CE scheduling by arranging physical and mental examinations for Social Security disability claimants.
  • Review CE orders from adjudicators and ALJs to determine which medical services should be authorized.
  • Select appropriate CE providers using multiple systems and medical test availability.
  • Evaluate claimant information to ensure requested examinations and tests align with the claimant's allegations.
  • Modify examination orders based on medical knowledge, test requirements, and SSA policy.
  • Apply SSA regulations when scheduling examinations and interpreting POMS guidance.
  • Analyze statewide CE trends in collaboration with Professional Relations staff to assess provider demand.
  • Resolve CE-related issues by researching and addressing complex complaints, discrepancies, and technical problems.
  • Verify CE report accuracy to ensure contract compliance, correct CPT coding, and completeness before authorizing payment.
  • Coordinate claimant support services including interpreter, travel, and special-needs arrangements.

Who should apply? Professionals with;

One year of experience at the DDS Examiner Support Specialist 1 level.

OR

A combination of education and/or experience totaling three (3) years; experience in an office or customer service setting performing administrative tasks, answering telephones, operating office equipment, typing, and creating business correspondence/notes.

Additional knowledge, skills, and abilities we are looking for:

  • Confidentiality and ethics - Protects sensitive information and consistently upholds professional and ethical standards.
  • Professional communication - Handles sensitive or stressful situations with respect, helping to maintain positive working relationships.
  • Adaptability - Adjusts effectively to changing tasks, systems, and priorities while maintaining productivity and focus.
  • Accountability - Follows through on responsibilities, meets deadlines, and maintains reliable attendance and performance.
  • Attention to detail - Reviews work carefully to ensure accuracy, completeness, and compliance with established processes.
  • Professional communication - Handles sensitive or stressful situations with respect, helping to maintain positive working relationships.
  • Workplace respect and inclusion - Actively contributes to a respectful, inclusive, and culturally aware work environment; committed to learning and growth.
  • Organization and time management - Prioritizes tasks effectively, manages workload, and follows procedures to meet expectations.
  • Technology skills - Uses Microsoft Word, Outlook, internet browsers, and DDS-specific systems to complete tasks efficiently.

Interested? Apply today! Please Include:

  • Resume

  • Cover letter

  • Three professional references

The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Questions about this opportunity? Please contact Vincent Hamilton at vincent.hamilton@dshs.wa.gov and reference project number 05693.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid drivers license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

E-Verify is a registered trademark of the U.S. Department of Homeland Security

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. Thats why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

Employer State of Washington

Address View Job Posting for Agency Information

View Job Posting for Location, Washington, 98504

Website http://www.careers.wa.gov

About the Company

S

State of Washington