DSHS HCLA Developmental Disability Case Resource Manager
Salary
$67,992.00 - $91,464.00 Annually
Location
Multiple Locations - Western Washington, WA
Job Type
Various Job Types
Remote Employment
Flexible/Hybrid
Job Number
2026-04837
Department
Dept. of Social and Health Services
Division
HCLA
Opening Date
06/17/2026
Closing Date
6/24/2026 11:59 PM Pacific
Salary Information
The high end of the salary range, Step M is typically a longevity step
Description
If you are devoted to serving those with intellectual and developmental disabilities, consider this exciting opportunity.
The Home & Community Living Administration (HCLA)is expanding the number of people we serve and is hiring an experienced Resource Case Manager to work in our Region 3 offices with a current need in Aberdeen, Centralia, Tacoma & Tumwater.
This project may be used to fill other Region 3 offices that include Aberdeen, Bremerton, Centralia, Kelso, Port Townsend, Port Angeles, Tacoma, Tumwater, South Bend and Vancouver. All of these locations may be considered for this project if an opening occurs. You will be able to choose your preferred location(s) in the Supplemental Questions when you apply.
This position requires prior professional case management experience and is not suitable for entry-level applicants. The role focuses on providing specialized support to individuals with developmental disabilities and their families, emphasizing independence, informed choice, and quality of life. Key responsibilities include facilitation to complete service planning, crisis response, eligibility determination, and coordination with state agencies and community partners. You will use your expertise to help clients navigate available resources while ensuring all services reflect person-centered practices.
Where you will work
We support a hybrid work model. During your first few months, expect to be in your local office regularly for support, training, and connection with peers. You and your supervisor will determine an appropriate schedule, which may include hybrid work, modified schedules, duty-station work, or telework. You will be required to attend training outside your local office, and travel within Washington State will be necessary. This position also requires travel to meet business needs and is covered by a collective bargaining agreement.
Some of what you will do:
We're looking for a dedicated professional with a strong background in case management and a proven ability to deliver accurate, high-quality work. Our ideal applicant excels at conducting comprehensive client assessments, identifying urgent needs, facilitating, and navigating community resources to connect individuals with the right support. They are confident working independently, performing home visits, collaborating with partner agencies, and maintaining thorough, timely documentation across all services.
They bring cultural awareness, adaptability, handle several competing priorities, people, tasks, and clear communication to person-centered planning. They represent the agency with professionalism and confidence in community settings, always keeping client dignity and empowerment at the forefront.
If this sounds like you, we'd love to hear from you. Please apply with updated materials that highlight your relevant skills and experience. Join us in this meaningful and essential work.
We are looking for professionals who have:
A Bachelors degree in social sciences, social services, human services, behavioral sciences or an allied field and two years of experience providing social services to people with intellectual or developmental disabilities.
Or six years of experience in providing social services to people with intellectual or developmental disabilities.
Or Satisfactory completion of 12 months as a Case Resource Manager Trainee.
Or Equivalent experience/education
Graduate training in the areas listed above will substitute, year for year, for one year of the experience providing social services to people with developmental disabilities.
Preferred knowledge, skills, and abilities:
Interested? Please include the following with your application:
Note: Generic resumes that do not clearly demonstrate how your experience aligns with the qualifications and duties outlined in this posting may not be considered competitive.
The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Questions about this opportunity? Please contact Grant Grady at grant.grady@dshs.wa.gov and reference project number 04837.
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid drivers license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
E-Verify is a registered trademark of the U.S. Department of Homeland Security.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. Thats why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 01-07-2026
01
These opportunities may be located anywhere in region 3, please indicate the duty stations you would like to consider?
Required Question
Employer State of Washington
Address View Job Posting for Agency Information
View Job Posting for Location, Washington, 98504
Website http://www.careers.wa.gov