Sign upLog in
Marketing Jobs in Florida

DTC Email & SMS Marketing Manager (Shopify + Klaviyo)

Zulay Kitchen

Clearwater, FL

Apply
JOB DETAILS
JOB TYPE
Full-time
SKILLS
A/B Testing, Analysis Skills, Artificial Intelligence (AI), Brand Marketing (Branding), CSS (Cascading Style Sheet), Campaigns, Channel Marketing, Click Through Rate (CTR), Continuous Improvement, Contract Research Organization (CRO), Copy Writing, Cross-Selling, Customer Acquisition, Customer Retention/Renewal, Email Management/Administration, Email Marketing, Email Promotions, Email Software, HTML (HyperText Markup Language), LifeTime Value (LTV), Market Segmentation, Marketing, Marketing Strategy, Metrics, Mobile Marketing, Newsletter, Outbound Marketing, Performance Analysis, Performance Metrics, Product/Service Launch, Productivity Management, Retention Programs, Return on Investment (ROI), Revenue Growth, Sales Promotions, Short Messaging Service (SMS), Strategic Planning, Up-Selling, Website Conversion, eCommerce, eCommerce (B2X) Marketing
LOCATION
Clearwater, FL
POSTED
Today
We're looking for an experienced DTC Email & SMS Marketing Manager to own our entire retention marketing program from strategy through execution.

This isn't a simple newsletter role. You'll be responsible for building and optimizing every part of our email and SMS lifecycle marketing—from customer acquisition to retention, winback, and long-term LTV growth.

You'll work closely with our creative, growth, and ecommerce teams to develop high-converting campaigns, automated flows, and SMS strategies that drive revenue every day.

If you know Shopify, Klaviyo, and what it takes to scale a high-volume ecommerce brand, we'd love to talk.

Responsibilities
• Own the entire email and SMS marketing channels
• Build, launch, and optimize Klaviyo email and SMS flows from scratch
• Create and manage daily/weekly promotional email and SMS campaigns
• Develop lifecycle marketing strategies for customer acquisition and retention
• Build and optimize:
Welcome Series
Browse Abandonment
Cart Abandonment
Checkout Abandonment
Post-Purchase
Cross-Sell & Upsell
Review Requests
Winback
Sunset/Re-engagement
VIP & Loyalty Flows
• Create customer segmentation strategies
• Improve deliverability, inbox placement, and SMS performance
• Perform ongoing A/B testing across subject lines, offers, copy, design, timing, segmentation, and SMS messaging
• Analyze campaign performance and continuously improve revenue, CTR, CVR, LTV, and subscriber engagement
• Coordinate product launches, seasonal promotions, and major sales events
• Work with designers and copywriters to produce high-converting email and SMS creatives
• Manage the email and SMS marketing calendars
• Own email and SMS revenue and lifecycle marketing KPIs

Requirements
  • 3+ years of experience managing email and SMS marketing for DTC ecommerce brands
  • Expert knowledge of Klaviyo
  • Strong experience with Shopify
  • Proven track record growing email and SMS revenue
  • Deep understanding of customer lifecycle marketing
  • Experience building advanced email and SMS automations
  • Strong analytical skills with the ability to make data-driven decisions
  • Experience with segmentation and personalization
  • Excellent copywriting instincts for conversion-focused marketing
  • Comfortable working in a fast-paced, performance-driven environment
Nice to Have
  • Experience with subscription businesses
  • Familiarity with CRO and ecommerce analytics
  • Experience using Northbeam, GA4, or similar attribution platforms
  • Knowledge of HTML/CSS for email
  • Experience with AI tools to improve workflow and productivity

Success Metrics
  • Email & SMS attributed revenue
  • Flow conversion rates
  • Campaign revenue
  • Click-through rate (CTR)
  • Conversion rate (CVR)
  • Deliverability
  • List growth
  • Customer Lifetime Value (LTV)
  • Repeat purchase rate

What We're Looking For
We're looking for someone who thinks like a growth marketer—not just an email sender.
You should be obsessed with testing, optimizing, and finding new ways to increase revenue through email and SMS. You understand that lifecycle marketing is one of the highest ROI growth channels in ecommerce.

If you're excited about owning an entire email and SMS program and making a measurable impact on growth, we'd love to hear from you.

Powered by JazzHR

About the Company

Z

Zulay Kitchen

Resume Resources

Free Resume TemplatesFree Resume Builder

Similar Job Searches

Email Marketing Jobs in FloridaInternet Researcher Jobs in FloridaMarketing Manager Jobs in FloridaSocial Media Jobs in FloridaDigital Marketing Jobs in Fort Lauderdale, FLDigital Marketing Jobs in Miami, FLDigital Marketing Jobs in Boca Raton, FLRemote Marketing JobsEntry Level Marketing Jobs