Dual Director of Sales - Hampton Inn and Home2 Suites Riverside

Greens Operations

Riverside, CA

JOB DETAILS
SKILLS
Billing, Budgeting, Business Case, Communication Skills, Contract Approval, Corporate Sales, Customer Relations, Customer Retention/Renewal, Delphi, Develop and Maintain Customers, Exceeded Sales Goal, Field Sales, Global Branding, Hospitality Revenue, Hotel Construction, Hotel Management, Knowledge Base, Leadership, MPI, Market Share, Mentoring, Mergers and Acquisitions, Negotiation Skills, Networking Events, Organizational Skills, Plan Meetings, Presentation/Verbal Skills, Property Management, Real Estate Sales, Request for Proposals (RFP), Revenue Growth, Revenue Management, Revenue/Sales Reporting, Sales, Sales Pipeline, Sales Prospecting, Sales Training, Salesforce.com, Time Management, Willing to Travel, Writing Skills
LOCATION
Riverside, CA
POSTED
2 days ago
Are You The One?

If you have 3+ years of hotel sales experience, a proven track record of meeting or exceeding sales goals, and a passion for building relationships and closing business, this may be the opportunity for you. This role is designed for a high-energy go-getter who thrives on prospecting, networking, and driving market share for a single property.

Key Responsibilities

  • Prospect, solicit, negotiate, close and contract Corporate and Group business to earn loyalty from key clients and travelers to drive base revenue.
  • Work with Corporate Sales, Corporate Revenue and General Manager of hotel to meet and exceed monthly and annual budget targets for Occupancy, ADR, and RevPAR
  • Proactively prospect business and revenue opportunities via phone and email solicitation, as well as setting up appointments and site visits
  • Conduct weekly and monthly outside sales calls to target local business account opportunities
  • Create and send out proposals and contracts
  • Log all sales activity into Delphi and meet and exceed weekly sales activity quota
  • Relationship build with city contacts and organizations and attend monthly and quarterly events pertinent to your hotel
  • Build and maintain all existing client relationships
  • Work with Global and National brand representatives to prospect, saturate and build hotel awareness
  • Respond to all RFP solicitations, RFP renegotiations and submit Compelling Business cases
  • Conduct annual RFP re-submissions and renew annual contracts
  • Proactively mentor and train front desk and respective hotel team members on sales related job duties
  • Utilize PMS and Brand reporting to drive sales prospecting and saturation efforts
  • Attend weekly Sales Accountability calls with Corporate Sales
  • Attend weekly hotel Revenue calls (internal and external) to provide Corporate and Group updates
  • Adhere to operational sales such as maintenance of group blocks, overview of reservation coding, as well as working with brands to set up rate codes and uploads of GDS
  • Follow all Greens Sales policy and procedure as outlined within the Greens Knowledgebase

The ideal candidate will have:

  • Highly developed written and verbal communication skills to effectively negotiate, persuade, influence, and sell.
  • Maintain a proactive weekly schedule of outside sales calls, site tours, and client meetings.
  • Brand experience (Marriott, Hilton, IHG, etc.)
  • Sales system experience (Delphi, Salespro/Salesforce, Amadeus, STS, etc.)
  • STAR understanding and can speak to weekly and monthly trends of hotel
  • Reliable transportation
  • Ability to travel locally to client appointments and events
  • Ability to travel to Irvine corporate office as needed as well as to quarterly Greens Sales meetings
  • Ability to effectively communicate and train team on sales policy and procedure
  • Excellent time management skills
  • Manage a pipeline and provide accurate weekly sales activity reports to leadership.
  • Be a champion of the property management and sales systems used at each hotel.
  • Participate in weekly leadership meetings and individual follow-ups as needed.
  • Understand the Chart of Accounts in order to code invoices for sales-related expenses.
  • Inform General Managers of any unique market opportunities or significant developments.
  • Be willing and able to work a flexible schedule, including occasional evenings and weekends.
  • Maintain a professional appearance and demeanor at all times.

What are we looking for?

To fulfill this role successfully, you must possess the following minimum qualifications: Effective communication and negotiation skills Self-motivated and results-driven mindset Strong networking and relationship-building abilities Well-groomed and professional appearance Organized, competitive, and driven to win Experience with Delphi, OnQ, PEP, CI/TY, or similar hotel systems is a plus Ability to travel locally for client meetings and networking events Hospitality brand experience preferred Performance Standards Performance is measured by RevPAR index (RGI/MPI/ARI), occupancy and ADR growth, total revenue contribution across both properties, account retention and new business acquisition, lead response time, and weekly sales activity reporting.

About the Company

G

Greens Operations