DUPAC Ambassador - Social Media Marketing Focus

Position: DUPAC Ambassador - Social Media Marketing Focus

Location: Dominican University Performing Arts Center

Reports To: Marketing & Events Coordinator

Hourly Rate: $15.00

Overview

Are you passionate about the performing arts and love connecting with audiences online? The Dominican University Performing Arts Center (DUPAC) is seeking enthusiastic and creative DUPAC Ambassadors with a strong interest in social media marketing. As a DUPAC Ambassador, you will play an essential role in promoting our diverse programming-including nationally touring artists, cultural events, and beloved family productions like The Nutcracker Ballet-while gaining valuable hands-on experience in arts marketing, customer service, and event operations.

Key Responsibilities

Social Media Marketing & Content Creation

• Lead and assist with social media campaigns across platforms such as Instagram, Facebook, and TikTok to engage and grow our audience.

• Create original content (photos, videos, stories, and posts) that highlights upcoming performances, behind-the-scenes moments, and the DUPAC experience.

• Host social media takeovers to give followers an insider's view of events and daily operations.

• Collaborate with the marketing team to brainstorm and implement innovative promotional strategies.

• Monitor engagement and trends to help refine our digital outreach and maximize impact.

Event Support & Customer Service

• Assist patrons with ticket sales both online and by phone, providing excellent customer service and troubleshooting any issues.

• Support front-of-house operations: welcome guests, scan and sell tickets, and maintain a polished, organized environment before and after each show.

• Provide backstage assistance as needed, including helping performers, coordinating with stage managers, and learning basic light and sound cue operations.

Operations & Teamwork

• Ensure the venue is clean, organized, and ready for events.

• Work collaboratively with staff across departments to ensure seamless event execution.

• Participate in ongoing professional development and training sessions.

Qualifications

• Strong interest in social media marketing and the performing arts

• Excellent written and verbal communication skills

• Creative thinker with an eye for engaging content

• Comfortable using major social media platforms (Instagram, Facebook, TikTok)

• Friendly, reliable, and eager to learn

• Ability to work evenings and weekends as needed for events