Dutch Wonderland Inn Housekeeper PT

Palace Entertainment
  • Lancaster, California
    13 days ago

    Job Description

    Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.

    While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

    As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. 

    The outgoing and service-oriented Housekeeper provides exceptionally clean guestrooms for guests while following Dutch Wonderland brand quality standards.

    We are currently looking for a:

    Dutch Wonderland Inn Housekeeper PT

    Roles & Responsibilities:

    Roles & Responsibilities:

    • Provide exceptional guest service by treating all guests with courtesy and a smile

    • Respond to all guest requests by delivering any requested items in a timely manner

    • Remove all linens per room and replenish with clean linens, assist with laundry

    • Make the beds as dictated by brand standards

    • Remove all trash from trash cans and replace with a clean bag

    • Monitorthe supply of shampoo, conditioner, body wash, and toiletry itemsin each room;replacelow or missing items

    • Dust and polish all fixtures and surfaces

    • Ensure that windows and mirrors are clean and free of any residue

    • Immediatelyreport any damages or safety hazards to the maintenance teamor lodging leadership

    • Place all dirty linens in the designated laundry area

    • Vacuum and sweep the floors of each room

    • Clean and sanitize all showers, toilets, sinks, counters

    • Empty all contents from refrigerator, if applicable

    • Maintain cart and bumpers to avoid damage to walls and doors

    • Properly handle, label, stock and store chemicals and cleaning supplies

    • Protect guest belongings;turn in lost and found items immediately

    • Report room status and maintenance problems accurately and in a timely manner

    • Clean and disinfect public areas of the hotel including lobby, public restrooms, tending to trash cans, and outdoor walkways, when needed

    • Maintain a safe, clean, and organized work environment

    • All otherdutiesassignedby leadership

    Education and Experience:

    • No education requirements for thisposition

    • Previous work experience is not required

    Language:Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

    Requirements:  

    • Must be at least18years of age to comply with PA Child Labor Laws

    • Ability to work flexible schedule, including evenings, weekends, and holidays

    • Must have reliable transportation to and from your scheduled shift

    • Ability to comply with all uniform policies

    • Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner

    • Must possess a strong attention todetail, to quickly notice objects and areas around the property thatrequireattention

    • Ability to follow direction, multi-task, and work as part of a team as well as independently

    Physical Requirements:

    • Ability to stand, walk, and remain on feet for majority of the workday

    • Ability tofrequentlystoop, twist, kneel, bend, squat, or reach above shoulders

    • Ability to carry, push, pull, lift, and hold objects weighing30pounds or more

    • Ability to withstand heat and humidity incertain areas of thehotel

    • Ability to consistently use hands to grasp, control, move objects/tools

    • Ability to tolerateprolongedexposure to dust, dirt,and cleaning chemicals

    Working Conditions:

    • This role will predominantly be based inanindoorlodgingsetting, with some exposure to outdoor environments

    • Some exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain,snow, ice,and other weather conditions

    • Subject to the handling of and exposure to oils, chemicals, detergents, and cleaners 

    • Subject to frequent interruptions and may need to reprioritize activities

    • Subject to constant repetitive motion

    • Potential exposure to bloodborne pathogens; proper PPE is required in these situations

    Working atDutch Wonderland is about making people happy!It’sabout being independent and having fun, making newfriendsand earning extra money while doing so.

    Palace Perks & Benefits:

    • Flexible schedule

    • Ability to cross-train and learn unique skills across various departments

    • Free admission toDutch Wonderlandand all Palace Entertainment parks on your days off

    • Invitations to exclusive company-sponsored employee events throughout the season

    We’vegot great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further thanDutch Wonderland. Apply today!

    Team member benefits:

    Do not miss the chance to spark your career now!

    Numbers & Facts

    LocationLancaster, California

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