REQ9196 Duty Engineer, Property Services (Open)
POSITION SUMMARY:
Provide high quality standards of customer services and technical supports in one or more departments, ensuring the effective and economic operations in accordance with department policies and procedures.
PRIMARY RESPONSIBILITIES:
- Carry out and complete all maintenance requests on time and pay particular attention to guest related jobs
- Assist in monitoring all Property Services employees on productivity and quality of work and report to superiors accordingly
- Coordinate with Housekeeping/Environmental Services department for any follow up cleaning jobs required after completion of each job
- Ensure all tools and equipment are regularly inspected for their correct functions and safe for operational uses
- Follow up all deficiencies noted during regular inspections and take ownership to carry out necessary works and reports to his/her superiors at first instant for any breakdown that will affect the operations
- Personally supervise all hazardous work and ensure all safety regulations are being strictly observed by all employees
- Project himself/herself to his/her staffs as an efficient and professional member of the Operations and Maintenance team
- Adhere to all company policies and procedures
- Report accidents, injuries and unsafe work conditions to superiors and relevant departments
- Perform other reasonable job duties as assigned by superiors from time to time
KEY PERFORMANCE INDICATORS:
QUALIFICATIONS:
Experience
- 2- 3 years working experience from a 5-star hotel or large commercial property, industry building, shopping center in a similar capacity
Education
- High school diploma in Electrical, Building Services, Mechanical or other rated disciplines, or equivalent professional training
- Candidates without related certificates but with solid experience will also be considered
Skills / Competencies
- Good command in both written and spoken Cantonese/Mandarin and ability to read and communicate in English
- Working knowledge in computer skills and use of all MS Office applications, including Outlook and PowerPoint presentation
- Good technical knowledge of various central plant, E&M systems and equipment
- Holding of valid Macau Construction Industry Safety Card
- Good leadership and able to make sound decision
- Excellent interpersonal/presentation skills are required to deal effectively with all levels of staffs, contractors, suppliers and vendors
- Hands-on and possess good problem solving skills and attend to details
- Independent and able to work with minimal supervision
- Frequently/Occasional ascending or descending ladders and/or ramps and ability to work in high rise site
- Ability to work under pressure and meet deadlines
Advantageous Skills