DVP, Global Line Maintenance

Overview: DVP, Global Line Maintenance  Responsibilities:

Our new global headquarters is conveniently located in Irvine, CA near John Wayne Airport in the Park Place development. For our onsite and hybrid employees you will be able to enjoy amenities such as access to many restaurants and shops, running trails, a fitness deck, outdoor seating, dry cleaning, car wash, free garage parking, car charging stations, shuttle service for train commuters, outdoor games like bocce, horseshoes, gaming tables, pickle ball, and basketball. For more information on Park Place visit parkplaceirvine.com.

 

Who We Are:

Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, Wi-Fi, and now Bluetooth headphone connectivity! 

How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay! With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. If you want to learn more about us, visit us at www.panasonic.aero. And for a full listing of open job opportunities go to https://careers.na.panasonic.com/avionics/jobs.

The Position:

JOB SUMMARY

Leads the global strategy, business performance, and operational execution of all Line Maintenance Operations for Panasonic Avionics Corporation (PAC) and its associated joint ventures, providing executive oversight and direction across the worldwide network of Maintenance Operation Centers. Ensures optimal deployment of resources to meet airline customer commitments, safety standards, and financial objectives. Accountable for building and sustaining a highly qualified global technical workforce with the knowledge, training, certifications, and licenses required to resolve in-service support needs across a growing portfolio of In-Flight Entertainment and Connectivity (IFEC) systems. Also responsible for designing technical service program offerings and negotiating customized technical support agreements that align customer expectations with Panasonic Avionics' commercial, operational, and long-term service capture objectives.
MAJOR

 

 RESPONSIBILITIES.

• Operational and Strategic Leadership
  • Set the global vision, strategic direction, and multi-year operating plan for Line Maintenance Operations within Panasonic Avionics' Panasonic Technical Services (PTS) business unit.
  • Serve as the executive owner of the global Line Maintenance business, with full P&L accountability.
  • Define and execute a global service delivery strategy that balances cost, quality, coverage, and customer experience, positioning PAC as the recognized leader in IFE and connectivity line maintenance.
  • Lead and develop a global team through Directors and Managers to translate strategy into site-level execution plans, ensuring each Maintenance Operation Center meets its operational, contractual, and financial commitments.
  • Own workforce strategy including organizational design, staffing plans, leadership development, talent pipeline, and succession planning for critical technical and management roles.
  • Champion continuous improvement, lean operating principles, and digital
  • enablement to elevate productivity, reduce cost per event, and improve service reliability across the global network.
  • Drive strategic initiatives that strengthen how the organization engages with airline customers, suppliers, joint venture partners, and internal stakeholders, reinforcing PTS as the premier global provider of IFEC technical services.
  • Establish, monitor, and continuously raise performance standards across all Maintenance Operation Centers, ensuring measurable improvement against KPIs in cost, efficiency, on-time performance, and customer satisfaction.
  • Ensure disciplined interaction with internal stakeholders so that Line Maintenance is a fully integrated element of the PAC customer experience.
  • Deliver profitability, revenue, and margin commitments per the annual business plan and long-range plan.

• Global Planning and Oversight
  • Define global capital investment strategy, including test equipment, tooling, facilities, and digital platforms required to support current and future service commitments.
  • Continuously assess the market and PAC installed base to identify new service opportunities, capacity requirements, and network optimization opportunities.
  • Determine the optimum and efficient global service footprint, including location strategy, service offerings, licensing model, capacity planning, and joint venture participation.
  • Responsible for the annual and long-range business planning process for global Line Maintenance, ensuring alignment with corporate Mid-Term Plan objectives and disciplined execution within approved budgets.
  • Design and mature the global logistics, spares positioning, and material flow model required to support high-availability line maintenance operations.
  • Drive automation, AI/ML applications, digitization, and data-driven decision making across business metrics, workforce management, service delivery, and reporting.

• Compliance, Safety, and Quality
  • Ensure all global Maintenance Operations are conducted in full compliance with EASA, CAA, FAA, and other applicable national aviation authority regulations.
  • Serve as the executive sponsor for internal, customer, and regulatory audits, ensuring the organization is inspection-ready at all times.
  • Own the global quality management framework for Line Maintenance, ensuring uniform application of standards, procedures, and continuous improvement discipline across all sites.
  • Champion a strong safety culture and full compliance with Health, Safety, and Environmental legislation across all regions of operation.
  • Ensure consistent, disciplined execution of business processes in accordance with PAC policy, ethics, and internal control requirements.
  • Serve as the Accountable Manager for regulatory approval.

• Organizational Leadership and Talent Management
  • Build, lead, and develop a high-performing global leadership team, including hiring, coaching, performance management, and succession planning for direct reports.
  • Set clear expectations, cascade objectives, and hold leaders accountable for delivering department, regional, and enterprise-level goals.
  • Foster an inclusive, high-engagement culture that attracts and retains top technical and leadership talent in a globally competitive MRO market.
  • Model executive leadership behaviors and represent PAC Line Maintenance to airline customers, regulators, joint venture partners, industry associations, and internal executive audiences.

What We’re Looking For: KNOWLEDGE/SKILL REQUIREMENTS

Demonstrated ability to execute divisional strategies aligned with enterprise priorities, translating business insights and objectives into actionable plans that deliver measurable operational, financial, and customer outcomes. Deep knowledge of global line maintenance operations, airline customer requirements, technical service delivery models, cost control, inventory management, process improvement, and warranty administration. Proven ability to lead, develop, and coach high-performing global teams, including experience with succession planning, leadership development, and talent pipeline strategies. Highly skilled in coaching senior leaders, cascading priorities, and fostering cross-functional collaboration across regions, functions, joint ventures, and customer-facing teams. Knowledge of career frameworks, workforce planning, and organizational effectiveness strategies to improve global line maintenance performance. Exceptional communication and influencing skills with the ability to engage senior stakeholders, align diverse teams, and represent the business with customers, regulators, partners, and executive audiences. Demonstrated ability to anticipate future business needs, translate strategy into clear execution plans, provide forward-thinking recommendations that drive strategic outcomes, communicate priorities across diverse teams, and resolve complex issues across functions, regions, and operating environments. Strong financial acumen with experience managing budgets, forecasting, capital planning, cost management, and contributing to P&L performance. Proven ability to balance growth, cost discipline, operational efficiency, service reliability, and customer commitments across a global operating network. Demonstrated experience improving operations, processes, and efficiency through cross-functional collaboration, continuous improvement initiatives, lean operating principles, and digital enablement. Proven ability to build strong customer relationships and align internal teams to deliver value through scalable, reliable, and commercially aligned technical service solutions. Strong governance, risk, safety, quality, and compliance mindset, with the ability to serve as the accountable manager for regulatory compliance, inspection readiness, corrective action oversight, and sustained adherence to corporate governance expectations, internal controls, safety management practices, and applicable aviation authority standards. Knowledge of PAC IFEC systems, technical certifications, licensing requirements, and service capture strategies preferred.

 

 The salary or hourly wage range of $277,000 – $370,000 is just one component of Panasonic’s total package. The final offer amount may vary based on factors including but not limited to individual’s knowledge, skills, experience, and location. In addition, this role may be eligible for discretionary bonuses and incentives. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements. 

 
EDUCATION/EXPERIENCE REQUIREMENTS

 

Bachelor’s degree in Engineering or other relevant technical degree (or equivalent). Graduate coursework desirable.

12 years’ experience in airline Maintenance and/or an Avionics repair shop environment.

10 years’ management experience with progressive responsibilities including multi-department or multi-site

In-Flight Entertainment Experience.

 

OTHER REQUIREMENTS

• May require travel, up to 50% of the time to domestic and/or international locations.

 

Our Principles:

·    Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude

What We Offer:

·       At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive and flexible benefits program.

·       Paid time off: Exempt Salaried employees receive flexible paid time off. This means that there is no fixed number, range, or limit to the amount of Personal and Vacation Days that may be taken for exempt employees. Non-exempt hourly employees accrue 14 vacation days per year + 7 sick days + 3 personal days. Accrual rate increases with tenure. All employees receive 11 company paid holidays per year. We also close our offices at the corporate level in the U.S. between Christmas and New Year. For operational positions that are expected to work on holidays, we provide additional compensation for hours worked.

·       Health Insurance: Medical insurance offerings from Aetna and Kaiser (CA &HI). Options for Employee Only, Employee + Spouse/Domestic Partner, Employee + Children, or Family. Dental PPO and DMO options & Vision insurance through EyeMed or VSP. 

·       401K with 50% match on up to 8% contribution, full vested from day 1.

·       Washington residents only are eligible for: Washington’s Family and Medical Leave program and Washington’s Paid Sick Leave program.

·       Other offerings include: Wellness Program, Counseling services, FSA & HSA, Life Insurance for employee, spouse and child, AD&D Insurance, Long-term and Short-term disability, Critical Illness Insurance, Accident Insurance, Legal Assistance, Pet Insurance, Identity Theft Protection, Dependent Care FLSA, Education Assistance, Commuter Program, Employee Purchase Program, Service Award Program. 

·       All applicants are subject to Company policies, third party customer and worksite requirements, and government requirements, regarding vaccination and/or testing for COVID-19.  Where permitted by applicable law, applicants may be required to be fully vaccinated with an authorized COVID-19 vaccine as a condition of employment, unless they are eligible for and obtain an exemption based on a reasonable accommodation because of a disability or a sincerely held religious belief, practice, or observance. While the Company strongly encourages COVID-19 vaccinations, it may require vaccination and/or testing for positions in which third party customer, worksite, or government requirements apply, in accordance with applicable law. At those locations where requirements apply, exemptions will be considered based on applicable law. 

·       Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Avionics Corporate.