Dynamics 365 CE Product Owner

CFS

Bellevue, WA

JOB DETAILS
SALARY
$90,000–$130,000 Per Year
SKILLS
Analysis Skills, Best Practices, Business Growth, Business Operations, Business Skills, Business Solutions, Business Strategy, CRM Integration, Computer Science, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Migration, Data Quality, Documentation, Enterprise Application Integration (EAI), Enterprise Applications, Import/Export, Industry/Trade Analysis, Information Technology & Information Systems, Knowledge Transfer, Microsoft Dynamics, Operational Strategy, People Management, Performance Management, Problem Solving Skills, Process Improvement, Requirements Management, Sales, Sales Support, Software Administration, Strategic Planning, System Test, Systems Administration/Management, Technical Delivery, Testing, Usability Engineering
LOCATION
Bellevue, WA
POSTED
2 days ago


Dynamics 365 CE Product Owner
Hybrid (Rosemont, IL or Bellevue, WA) | $90,000-130,000


Join a growing organization focused on leveraging technology, innovation, and customer-centric solutions to drive business growth and operational excellence. The company partners with leading manufacturers and suppliers across multiple industries, helping them streamline operations, strengthen customer relationships, and accelerate digital transformation initiatives.


As part of the technology team, you'll play a key role in enhancing and optimizing the Microsoft Dynamics 365 Customer Engagement (CE) platform, ensuring business users have the tools and functionality needed to succeed.


Position Overview


The Dynamics 365 CE Product Owner will be responsible for the ongoing configuration, enhancement, support, and optimization of the Microsoft Dynamics 365 Sales platform. This role will partner closely with business stakeholders and technology teams to deliver scalable solutions that align with organizational goals.


The ideal candidate brings hands-on Dynamics 365 CE experience, a strong understanding of sales processes, and the ability to translate business requirements into effective CRM solutions.


Key Responsibilities



  • Align Dynamics 365 CE capabilities with business objectives, strategic initiatives, and operational priorities.

  • Design, configure, test, and support Dynamics 365 Sales (CE) enhancements and functionality.

  • Create and maintain custom entities, forms, workflows, and other platform configurations.

  • Support integrations between Dynamics 365 CE and other enterprise business applications.

  • Perform system administration activities including data imports, exports, and user support.

  • Conduct system testing, troubleshoot issues, and implement solutions to improve performance and usability.

  • Support data migration initiatives while maintaining data accuracy and integrity.

  • Collaborate with business stakeholders to gather requirements and recommend scalable solutions.

  • Provide guidance on system design, implementation strategies, and best practices.

  • Maintain documentation for configurations, integrations, enhancements, reports, and system changes.

  • Assist with training and knowledge transfer for end users and internal teams.

  • Stay current on Dynamics 365 CE releases, product enhancements, and industry trends.


Requirements


Experience & Education



  • 3+ years of experience working with Microsoft Dynamics 365 Customer Engagement (CE).

  • Experience with Dynamics 365 CE configuration, administration, and system support.

  • Experience supporting CRM enhancements, integrations, and business process improvements.

  • Bachelor's degree in Information Technology, Business, Computer Science, or a related field preferred.


Preferred Qualifications



  • Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate.

  • Experience serving as a Product Owner, CRM Administrator, or Business Applications Analyst.

  • Experience supporting enterprise application integrations.

  • Immediate availability preferred.


Work Environment & Travel



  • Hybrid schedule: 4 days onsite and 1 day remote.

  • Primary office locations: Rosemont, IL or Bellevue, WA.

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About the Company

C

CFS

Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.

CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.

Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Financial Services
FOUNDED
1994
WEBSITE
http://www.cfstaffing.com/