Dynamics Developer :: Richmond, VA (Hybrid)

Dynamics Developer

Location: Richmond, VA (Hybrid)
Duration: 8 months

Seeking for a skilled Dynamics 365 Developer experienced in Microsoft's Power Platform, including Dynamics 365, PowerApps, Power Automate, Power Pages, and Dataverse.

Responsibilities:

• Expertise in Dynamics 365 Customer Engagement, specifically the Customer Service module.
• Customize, configure, develop, deploy, and use Microsoft Dynamics 365 effectively.
• Participate in requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Power Platform solutions.
• Design and develop new web components using .NET, SQL, Azure, Power Platform, and C#.
• Troubleshoot and resolve Dynamics 365 issues, document solutions, and collaborate with system administrators and IT resources.
• Understand Microsoft's licensing model for Dynamics 365 and Power Platform.
• Adhere to best practices for implementing business solutions and refine governance approaches for platform use.
• Create and disseminate documentation on platform usage.
• Prepare mockups/prototypes and offer solutions that meet business needs using Power Platform features/tools.
• Serve as a liaison between IT and business units for issue logging, tracking, and resolution.
• Assist customers in choosing between Dynamics 365/PowerApps/Power Automate and other technology offerings, recommending efficient solutions.
• Contribute to process and policy improvements within the Business Enablement Services program.
• Experience with DevOps in Power Platform (Power Pipelines/ALM Accelerator) is preferred.

Professional Experience:

• Strong organizational and interpersonal skills.
• Clear and concise written and verbal communication skills.
• Ability to work seamlessly within a team and manage individual tasks.
• Adapt quickly to a fast-paced, rapidly changing environment.
• Plan and accomplish goals independently.
• Communicate effectively, both speaking and in writing.
• Review and refine existing processes to align with agency/group priorities.
• Participate in on-call duties as necessary.
• Provide expected support levels while working from home.
• Available for after-hours support as needed.

Must Have Skills:

• 5+ years as a D365 Technical Lead.
• 8+ years in creating and managing solutions using Dynamics 365 Customer Service.
• 8+ years in customization and implementation of Forms, Views, Plug-Ins, Workflows, and BPFs in D365.
• 5+ years of custom development experience using .Net, JavaScript, and C#.
• 3+ years with Power Platform and Dataverse.
• 3+ years using standard & premium connectors with PowerApps and Power Automate.
• Desired: 2+ years with DevOps in Power Platform/D365 Environments.
• Desired: 5+ years with Data Integrations and Migrations using ADF & SSIS Packages.