Administrative Skills, Amazon Web Services (AWS), Automation, Best Practices, Cloud Computing, Computer Science, Consulting, Data Collection, DevOps, Docker, Documentation, Fortune 500 Customers, GCP (Good Clinical Practices), High Availability, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Identify Issues, Incident Management, Information Technology & Information Systems, Linux Operating System, Medical Conditions, Metrics, Microsoft Windows Azure, Microsoft Windows Server, On Call, Performance Management, Problem Solving Skills, Process Management, Reporting Dashboards, ServiceNow, Splunk, Testing
Description
Job Title: Dynatrace Administrator
Location: Plano, TX (hybrid 3 days onsite per week)
Other Approved Location: Charlotte, NC
Pay Scale: $43-46/hr W2
Duration: 12 months assignment with possible extension up to 24 months
Job Description:
Matlen Silver is recruiting for a Consultant with a background in Dynatrace monitoring tool management that will be responsible for administration, support, and optimization of the Dynatrace monitoring platform, ensuring high availability and performance of our application and infrastructure monitoring solutions.
Key Responsibilities:
- Provide day-to-day administration and support for the Dynatrace Managed platform, including OneAgent and ActiveGate deployment, configuration, and upgrades.
- Monitor the health and performance of the Dynatrace environment and proactively resolve issues.
- Troubleshoot and resolve incidents related to Dynatrace monitoring, integrations, and data collection.
- Collaborate with application, infrastructure, and DevOps teams to onboard new services and optimize monitoring coverage.
- Configure custom dashboards, alerts, synthetic monitors, and management zones as per business requirements.
- Maintain documentation for Dynatrace configurations, processes, and troubleshooting steps.
- Stay current with Dynatrace product updates, best practices, and new features.
- Participate in on-call rotation and provide after-hours support as needed.
Required Skills & Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 2+ years of experience supporting Dynatrace or similar APM platforms (AppDynamics, New Relic, etc.).
- Strong understanding of Dynatrace architecture, including OneAgent, ActiveGate, and Cluster components.
- Experience with deploying and managing monitoring agents on Linux and Windows servers.
- Familiarity with cloud platforms (AWS, Azure, GCP) and containerized environments (Kubernetes, Docker).
- Proficient in troubleshooting application and infrastructure performance issues using Dynatrace.
- Experience with integrating Dynatrace with ITSM, alerting, and automation tools (e.g., ServiceNow, Splunk, PagerDuty).
Preferred Skills:
- Dynatrace Associate or Professional certification.
- Experience with synthetic monitoring, log monitoring, and custom metric ingestion in Dynatrace.
- Knowledge of ITIL processes and incident management best practices.
About Matlen Silver:
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: [email protected] // 908-393-8600.