Dynatrace Administrator (ONLY W2)

Position Overview: We are seeking a Senior Observability Engineer with advanced expertise in Dynatrace administration and enterprise observability to lead initiatives across a hybrid cloud and microservices landscape. This individual will play a pivotal role in architecting telemetry solutions, building a scalable Observability Center of Excellence (CoE), and aligning observability strategies with critical operational and business KPIs. Candidates with experience in insurance, financial services, or other compliance-driven sectors are highly preferred. Key Responsibilities:
1. Platform Engineering & Observability Frameworks

• Architect, configure, and manage Dynatrace across multi-business environments.
• Administer observability lifecycle operations, including onboarding, health validation, conversion assurance, and alerting protocols.
• Design automated dashboards and reports aligned with enterprise service level objectives (SLOs) and business metrics.

2. Partner & Application Team Enablement

• Lead enablement initiatives for application and infrastructure teams across varying levels of observability maturity.
• Integrate observability into custom-built applications using telemetry instrumentation, tagging schemas, and automated insights.
• Serve as a lead technical advisor for onboarding newly acquired companies into the enterprise observability model.

3. Observability Center of Excellence (CoE)

• Define operating principles, governance models, and review frameworks for a scalable Observability CoE.
• Establish and promote observability best practices across technology teams.
• Create comprehensive documentation and training programs for centralized HUB staff and stakeholders.

Required Skills & Experience:

• Dynatrace administration, including custom dashboard creation and alert management
• Deep understanding of microservices observability and integration with CI/CD pipelines
• Experience with hybrid cloud monitoring, telemetry instrumentation, and tagging practices
• Proven ability to develop and implement runbooks across heterogeneous environments
• Strong automation skills with focus on SLO-based dashboards
• Demonstrated leadership in developing and scaling Observability Centers of Excellence
• Successful onboarding and enablement of diverse application and infrastructure teams

Preferred Domain Experience:

• Insurance, Banking, Financial Services, or other compliance-intensive sectors.