Title: Dynatrace Architect/SME Location: Tampa, FL OnsiteMust Have:5+ years of hands-on Dynatrace experience — architecture, engineering, implementation, and production support. Strong Dynatrace & observability expertise — APM, infrastructure monitoring, distributed tracing, logs, metrics, events, service topology, and user experience monitoring. Enterprise-scale observability experience — proven experience designing and implementing monitoring/observability solutions in large, complex environments. Cloud & Kubernetes experience — hands-on experience with AWS/Azure/GCP and Kubernetes/containerized environments.Position OverviewWe are seeking an experienced Dynatrace Architect / Subject Matter Expert (SME) to provide technical leadership across the architecture, engineering, implementation, and operational support of the Dynatrace observability platform. This role will be responsible for designing scalable and resilient observability solutions, establishing engineering standards and best practices, and supporting enterprise production environments. The Dynatrace Architect / SME will work closely with application, infrastructure, cloud, DevOps, SRE, security, and operations teams to drive observability maturity, improve application and infrastructure performance, and ensure effective monitoring of business-critical services.Key Responsibilities Architecture & Solution Design Define and maintain the enterprise Dynatrace observability architecture, including platform design, integrations, data flows, security, scalability, and availability. Develop architecture standards, reference architectures, design patterns, and implementation guidelines for Dynatrace. Design Dynatrace solutions across cloud, hybrid, on-premises, applications, infrastructure, Kubernetes, containers, databases, and network environments. Define monitoring and observability strategies aligned with application and business requirements. Design integrations with ITSM, CMDB, CI/CD, automation, alerting, and other enterprise platforms. Evaluate new Dynatrace capabilities and determine their applicability to enterprise use cases. Provide technical leadership for major observability initiatives, migrations, upgrades, and platform enhancements. Ensure architecture decisions align with enterprise security, compliance, resiliency, and technology standards. Engineering & Implementation Lead the engineering and implementation of Dynatrace monitoring solutions across application and infrastructure environments. Configure and optimize Dynatrace components, including OneAgent, ActiveGate, management zones, entities, alerting, dashboards, workflows, SLOs, and application monitoring. Develop monitoring-as-code and automation capabilities using appropriate Dynatrace APIs, configuration approaches, and CI/CD practices. Establish standardized instrumentation and observability patterns for applications and services. Implement and maintain integrations with cloud platforms, Kubernetes, containers, CI/CD pipelines, ITSM platforms, and enterprise tooling. Develop reusable dashboards, problem-management views, service-level objectives, alerts, and observability standards. Support application teams with onboarding, instrumentation, tagging, service detection, and monitoring configuration. Identify opportunities to automate repetitive operational and engineering activities. Operational Support Provide Level 3 / SME-level support for complex Dynatrace platform and monitoring issues. Troubleshoot issues involving agents, ActiveGates, data ingestion, monitoring configuration, integrations, alerting, performance, and availability. Participate in major incident, problem management, and root-cause analysis activities. Analyze Dynatrace data to identify application, infrastructure, and service performance issues. Support production environments and ensure the reliability and availability of the observability platform. Develop and maintain operational procedures, runbooks, troubleshooting guides, and knowledge articles. Monitor platform health, capacity, licensing/usage, and overall configuration quality. Coordinate with vendor support when advanced product issues require escalation. Observability Strategy & Continuous Improvement Establish and mature enterprise observability practices across applications and infrastructure. Define standards for metrics, logs, traces, events, topology, service health, and user experience monitoring. Establish meaningful SLI/SLO practices and service-health indicators. Identify monitoring gaps and recommend improvements based on operational and business requirements. Drive adoption of proactive monitoring, automated remediation, anomaly detection, and intelligent problem management. Develop metrics and reporting to demonstrate observability coverage, platform health, and operational value. Stay current with Dynatrace product capabilities, releases, integrations, and industry observability practices. Governance & Technical Leadership Act as the primary Dynatrace technical authority / SME for architecture and engineering decisions. Establish governance around Dynatrace configuration, naming, tagging, access, dashboards, alerting, and data management. Review technical designs and provide architecture guidance to project and engineering teams. Define standards for onboarding new applications, services, infrastructure, and cloud environments. Mentor engineers and operations teams on Dynatrace capabilities and observability best practices. Collaborate with enterprise architecture, cloud engineering, DevOps, SRE, infrastructure, security, and application teams. Represent the observability platform in architecture reviews and technical design discussions. Required Qualifications 8+ years of experience in IT infrastructure, application monitoring, observability, DevOps, SRE, or related technology domains. 5+ years of hands-on Dynatrace experience, including architecture, engineering, implementation, and production support. Strong knowledge of the Dynatrace platform and modern observability concepts. Experience designing and implementing enterprise-scale monitoring and observability solutions. Strong understanding of APM, infrastructure monitoring, distributed tracing, logs, metrics, events, service topology, and user experience monitoring. Experience with cloud platforms such as AWS, Azure, and/or Google Cloud. Strong experience with Kubernetes and containerized environments. Experience integrating Dynatrace with CI/CD, ITSM, automation, and enterprise technology platforms. Strong understanding of APIs, automation, scripting, and infrastructure/application engineering concepts. Experience with production incident management, troubleshooting, and root-cause analysis. Strong documentation, communication, and technical leadership skills.