B2B beauty brand looking for a Bi-lingual Spanish e-commerce customer support representative to join a growing company in the Southwest part of Las Vegas, NV!

This person will be spending most of their day on a computer and needs to be comfortable handling approximately 75–100+ customer emails per day.

Ideally, we’re looking for someone who already has experience with:

• High-volume e-commerce email support
• Shopify and/or WooCommerce
• Managing and reviewing online orders
• Shipping and tracking issues
• Missing, damaged, delayed, or incorrect orders
• Refunds, replacements, cancellations, and order changes
• Resolving customer complaints through email
• Working through a high-volume inbox or ticket queue
• Strong computer skills and the ability to work quickly across different systems

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