e-COMMERCE/DEPARTMENT LEAD
Metro Market
Greenfield, WI
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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Communication Skills, Diversity, Federal Laws and Regulations, Food Safety, Identify Issues, Mathematics, People Management, Performance Reviews, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Process Improvement, Production Systems, Resolve Customer Issues, Safety Process, Safety/Work Safety, Shelf Display, Special Needs, State Laws and Regulations, Warehousing, Writing Skills, eCommerce
LOCATION
Greenfield, WI
POSTED
30+ days ago
- Proven supervisory experience
- Ability to read shelf tags
- Basic knowledge of computers
- Excellent oral/written communication skills
- Basic math skills (i.e., counting, addition, and subtraction)
- Self-directed, ability to execute projects with minimal supervision
- Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience
- Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
- Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed
- Perform responsibilities required of selectors and customer attendants as needed per company guidelines
- Train all functions and duties of the selector and customer attendant roles
- Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
- Assist with scheduling to meet operational and associates' needs
- Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants
- Print and distribute order labels, including orders for perishable departments
- Troubleshoot e-Commerce equipment and devices
- Maintain level of supplies needed to perform necessary duties
- Maintain organization and cleanliness of staging areas and equipment
- Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager
- Perform required opening and closing procedures
- Learn and implement process improvements as directed by division or enterprise e-Commerce team
- Provide feedback on team members daily performance and annual performance reviews
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
About the Company
M
Metro Market
We are passionate about our team members, their careers, the communities we serve –and of course, the food that brings us all together. We’re always looking for team members that share that same passion and want to join a team that is dedicated to giving customers an exceptional experience.
At Metro Market you’ll find a culture that is focused on creating a fun and successful work environment, the opportunity for career growth and development and a team that is invested in the local community –we’re Wisconsin Proud!
We offer a variety of positions in our retail store locations, division office and distribution centers. If you’re interested in joining our team, we invite you to check out our job openings.
At Metro Market you’ll find a culture that is focused on creating a fun and successful work environment, the opportunity for career growth and development and a team that is invested in the local community –we’re Wisconsin Proud!
We offer a variety of positions in our retail store locations, division office and distribution centers. If you’re interested in joining our team, we invite you to check out our job openings.
COMPANY SIZE
10,000 employees or moreINDUSTRY
Food and Beverage Production
FOUNDED
1883