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Skills
- Analysis Skillsunmatched
- Best Practicesunmatched
- Budgetingunmatched
- Communication Skillsunmatched
- Customer Satisfactionunmatched
- Diversityunmatched
- Exceeded Sales Goalunmatched
- Expense Trackingunmatched
- Federal Laws and Regulationsunmatched
- Food Safetyunmatched
- High School Diplomaunmatched
- Identify Issuesunmatched
- Inventory Reportsunmatched
- Leadershipunmatched
- Meet Sales Quotaunmatched
- Operational Strategyunmatched
- Operations Planningunmatched
- Organizational Skillsunmatched
- People Managementunmatched
- Performance Analysisunmatched
- Performance Reviewsunmatched
- Preventative Maintenanceunmatched
- Product Flowunmatched
- Retailunmatched
- Retail Managementunmatched
- Safety Processunmatched
- Safety/Work Safetyunmatched
- Salesunmatched
- Schedule Developmentunmatched
- State Laws and Regulationsunmatched
- Team Lead/Managerunmatched
- Time Managementunmatched
- eCommerceunmatched
Description
Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum 
- Effective communication skills
- Strong organizational skills
- Strong leadership skills
- Basic knowledge of computers
- High school diploma or equivalent
- Experience with and knowledge of Point of Sale (POS)
- Retail Experience
- Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness
- Meet the demands of product flow and create schedules according to guidelines
- Develop associates to meet the productivity standards and certify associates once they meet or exceed goals
- Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines
- Train associates on all functions and duties of the order selector and customer attendant roles
- Lead team in the planning, implementation and execution of e-Commerce's initiatives
- Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales
- Assist in the analysis and response to the competitive landscape
- Ensure orders are filled with products requested or comparable substitute in a timely and effective manner
- Execute Best Practices to determine appropriate substitutions in the event of an out of stock
- Follow processes for streamlining collection of orders, products, checkouts and delivery
- Report inventory issues such as out of stock items to department heads in a timely manner
- Troubleshoot equipment and devices for e-Commence department
- Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs
- Monitor and control expenses for the department
- Ensure preventative maintenance is being performed on all equipment in the department
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Numbers & Facts
| Location | Stevens Point, WI |
| Job Type | Full-time |
| Industry | Food and Beverage Production |
| Company Size | 10,000 employees or more |
| Year Founded | 1883 |
About Company
We are passionate about our team members, their careers, the communities we serve –and of course, the food that brings us all together. We’re always looking for team members that share that same passion and want to join a team that is dedicated to giving customers an exceptional experience.
At Metro Market you’ll find a culture that is focused on creating a fun and successful work environment, the opportunity for career growth and development and a team that is invested in the local community –we’re Wisconsin Proud!
We offer a variety of positions in our retail store locations, division office and distribution centers. If you’re interested in joining our team, we invite you to check out our job openings.
At Metro Market you’ll find a culture that is focused on creating a fun and successful work environment, the opportunity for career growth and development and a team that is invested in the local community –we’re Wisconsin Proud!
We offer a variety of positions in our retail store locations, division office and distribution centers. If you’re interested in joining our team, we invite you to check out our job openings.