E-Commerce Fraud Prevention Internship - Summer 2027

Job Summary

Join one of Pennsylvania's fastest growing companies today! WebstaurantStore, a Clark Associates company, is looking for analytical, determined and diplomatic candidates to join our growing company as a Fraud Prevention Intern within our Risk & Payments Department. This role focuses on having an investigative eye, collecting information and using logic to solve abstract problems and is a key part of growing our business and serving the purchasing needs of foodservice professionals worldwide.

Remote Work Qualifications

• Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
• Access to a home router and modem.
• A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
• The desire and ability to work and communicate with other team members via chat, webcam, etc.
• Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY).

We only accept W-2 candidates, H-1B sponsorship is not available.

Responsibilities

As an E-Commerce Fraud Prevention Intern you will:

• Analyze incoming orders to spot trends and prevent fraudulent order attempts
• Communicate empathetically with cardholders to confirm order authenticity
• Make and execute decisions regarding validity of orders
• Measure, track, and communicate data on fraudulent attempts and chargebacks on a regular basis
• Work cooperatively with other Fraud Prevention Consultants to recognize trends and update system accordingly
• Evaluate current processes and suggest any appropriate improvements to increase efficiency, reduce loss, and enhance the customer experience

Physical Requirements

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Qualifications

Experience

• Pursuing a degree in Risk, Fraud Prevention, Mathematics or has expressed interest in those topics

Education

• This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

We are looking for driven, motivated candidates who:

• Can support a position and influence outside opinion
• Notices the small details
• Is not afraid to take ownership of decisions and leverages data to back up those decisions
• Adept at communicating effectively to a variety of audiences
• Able to prioritize and balance multiple responsibilities
• Able to balance desired business and customer outcomes
• A team player who wants to contribute to a thriving culture
• Able to flourish in a fast-paced, changing environment
• Has strong Excel experience
• Computer literate