Fulfillment Associate

Location: North Olmsted, OH  | Part-time, On-site  |  FLSA: Hourly, Non-Exempt (Overtime eligible) | Schedule: 20 Hours, Monday–Wednesday, with additional hours on Thursday - Friday as needed during peak seasons

About the Role
Teddy Baldassarre is one of the fastest-growing luxury watch brands and media companies in the industry. As we scale, our operations team plays a critical role in delivering the exceptional customer experience our brand is known for. We’re looking for a Fulfillment Associate who is reliable, tech-savvy, and ready to contribute from day one. This is a hands-on, team-oriented role based out of our North Olmsted office.

What You’ll Do

Your day centers on making sure every order leaves accurately and on time. Responsibilities include:

• Prep and process daily orders, ensuring accuracy at every step
• Pick, pack, and package orders to luxury brand standards
• Receive inbound shipments and verify against packing and inventory documentation
• Move product to hold locations and maintain organized storage areas
• Create and manage order transfers with precision in Shopify
• Process and document product warranties accurately
• Conduct quality control checks on outgoing orders and incoming returns
• Collaborate with your team lead to prioritize workflow and surface issues early

Requirements

Education

• High school diploma or equivalent required
• Secondary education (associate’s or bachelor’s degree) preferred

Technical Skills

• Tech-savvy with the ability to learn new platforms quickly
• Proficient in Google Workspace (Docs, Sheets, Slides)
• Experience with inventory management or CRM systems required
• Experience with Shopify or a similar e-commerce platform preferred

Core Competencies

• Reliable — present, on time, and accountable every day
• Detail-oriented with strong accuracy in data entry and order management
• Coachable — receives feedback well and applies it consistently
• Solution-oriented — when problems arise, you address them rather than avoid them
• Flexible and adaptable in a fast-changing, evolving environment
• Patient, professional, and easy to work with under pressure
• Strong personal integrity and a team-first mindset
• Ability to read and interpret packing lists, invoices, and inventory documents

• Must be able to stand for extended periods of time and lift and move up to 30 pounds. Reasonable accommodations available.

 Benefits available

• Paid Time Off (pro-rated based on part time status)
• 401(k) Retirement Plan

As a rapidly growing brand, we are always looking for smart and driven individuals to join our expanding team! Teddy Baldassarre is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We're searching for individuals with a passion for solving challenges, a creative mindset, and ambitious goals with experience in Ecommerce, Operations, Creative, Photography and Videography, Marketing, Content, Social Media and Retail to help us drive initiatives and continue to grow our brand.

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