E-Commerce Fulfillment Specialist

Southeastern Equipment Company

Cambridge, Ohio

JOB DETAILS
SALARY
$22–$25 Per Hour
SKILLS
Cargo/Freight, Communication Skills, Customer Satisfaction, Detail Oriented, Establish Priorities, Inventory Reports, Less Than Truckload (LTL), Lift/Move 50 Pounds, Mobile Devices, OEM (Original Equipment Manufacturer), Order Management, Order Picking/Packing, Order Processing, Order/Customer Fulfillment, Organizational Skills, Problem Solving Skills, Safety/Work Safety, Shipping/Receiving, Team Player, Time Management, Warehousing, eCommerce
LOCATION
Cambridge, Ohio
POSTED
4 days ago

E-Commerce Fulfillment Specialist

Location: Cambridge, Ohio
Pay: $22.00-$25.00 per hour, based on experience
Incentive: Performance bonus opportunities based on fulfillment goals and order accuracy

Help Keep Our Customers Working

At Southeastern Equipment, we know that when someone orders a part online, they're not just buying a product, they're trying to get a machine back up and running. That's why we're looking for an organized, dependable E-Commerce Fulfillment Specialist to help ensure every order is handled accurately and shipped on time.

This role is responsible for the day-to-day fulfillment of online parts orders. You'll use handheld scanning equipment and fulfillment software to pick, verify, pack, and ship orders while coordinating with vendors and internal teams to track inventory, monitor special-order parts, and keep orders moving.

If you enjoy staying organized, taking ownership of your work, and being part of a team that values getting the job done right, we'd love to hear from you.

What You'll Do

  • Pick, verify, pack, and ship online parts orders accurately and efficiently.
  • Use handheld scanners and fulfillment software to process customer orders.
  • Monitor the status of orders from receipt through shipment.
  • Coordinate with vendors to track special-order and OEM parts.
  • Maintain visibility into open orders and proactively communicate delays before they become customer issues.
  • Follow up on backordered items and help ensure parts arrive on time to meet customer expectations.
  • Communicate with internal departments to resolve inventory and order issues.
  • Verify inventory and report discrepancies when found.
  • Prepare shipments using UPS, FedEx, LTL freight, and other shipping methods.
  • Maintain a clean, safe, and organized work area.
  • Help improve fulfillment accuracy, efficiency, and customer satisfaction.

What We're Looking For

  • Strong attention to detail and organizational skills.
  • Dependable with a strong work ethic.
  • Comfortable using computers, handheld scanners, and learning new software.
  • Able to prioritize work and manage multiple orders throughout the day.
  • Good communication and teamwork skills.
  • Ability to lift up to 50 pounds on a regular basis.
  • Previous warehouse, shipping, inventory, parts, or e-commerce experience is preferred but not required.


Our Company is unable to offer sponsorship now or in the future. All candidates must be legally authorized to work in the United States without the need for sponsorship. Southeastern Equipment utilizes E-Verify in accordance with Federal regulations. 

Please keep in mind that the posted pay range represents the range for all positions in the job grade within which this position falls. The actual hourly/salary offer will take into account a wide range of factors, including location, certifications, and skill development and potential bonuses.

Our company offers full time employees: competitive salary, full benefits: Medical, Dental, Vision, Critical Illness, Life Insurance, 401K with match, Wellness, PTO, Paid Parental leave, Company Apparel, Uniforms provided, PPE Provided, Prescription Safety Goggles and Boot Allowance. 

Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

About the Company

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Southeastern Equipment Company

Southeastern Equipment stands behind the equipment we carry and the customers we serve. At Southeastern, you’re not only getting top performing equipment, you’re getting quality and trusted support. We’re here to make your equipment experience a great one.

Southeastern offers new, used, and rental equipment for each industry with full in-shop and field technician service and a dedicated parts department.

Experienced Manufacturers

Southeastern carefully selects dependable and experienced equipment manufacturers. Each manufacturer excels in delivering parts on time and providing outstanding warranty support. A wide range of trusted manufacturers are available to ensure the right product is available and each customer receives uninterrupted support.

Case, Southeastern’s primary vendor, is a world-class construction equipment manufacturer and trusted partner for over 50 years. Case has received numerous performance awards and leads the industry with their innovative products.

Factory Trained Technicians

Southeastern’s factory trained technicians understand that your equipment’s operation is key to your success. Our technicians have a wide range of experience and are always prepared with a fleet of service trucks. At your job site or in our facility, Southeastern’s factory trained technicians use advanced diagnostic and repair tools to provide the fastest turnaround.

On Hand and Specialized Parts

Southeastern has an extensive inventory of parts to efficiently support our service team. This on hand inventory allows service technicians to quickly diagnose and repair your equipment. Dedicated parts personnel are available at each location to help you find the part you need – even for older, specialized equipment.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Manufacturing - Other
FOUNDED
1957
WEBSITE
http://southeasternequip.com/