E-Commerce Manager, Warehouse Operations

Job Description Summary:

The E-Commerce Warehouse Manager leads all DTC and marketplace fulfillment

operations within a distribution environment. This role ensures SLA adherence, order

accuracy, carrier optimization, and system integration between WMS, SAP, and shipping

platforms.

Job Description:

Key Responsibilities

Oversee DTC and marketplace fulfillment (UPS, USPS, Amazon Buy Shipping)

Optimize pick vs pack productivity in automated and manual zones

Ensure SLA compliance (same-day, next-day ship)

Manage integration between SAP order types and WMS execution

Ensure compliance with retailer and marketplace shipping standards

Leverage automation systems (WES, Autostore) to increase throughput

Monitor returns, and cost per order metrics

Lead peak season and promotional surge planning

Performance Metrics

SLA compliance 99%

Order accuracy 99.7%

Cost per order shipped

Automation throughput eiciency

Qualifications

5+ years e-commerce fulfillment leadership

Strong exposure to automation systems

Experience with retailer compliance and chargeback management

Knowledge of SAP integration and delivery order mapping

Data-driven with strong analytics skills

Qualification(s):

Education(s):

Work Experience:

Skill(s):

Language(s):

Certification(s):

Not Applicable

The anticipated compensation range is

69,000.00 - 137,000.00 USD Annual

Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors.

Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the "Company") is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.