E-commerce Merchandising Manager

Under the direction of E-Commerce and Sales leadership, the incumbent willbe responsible forthe merchandising and product content for the assigned product portfolio.This individual will collaborate closely with cross-functional teams including ProductManagement, Marketing,Supply Chain, Finance,Channel Partners,and3rdParty Agency.The primaryscopeofthe Merchandising Manager will be onbut not limited to TheHome Depot, Lowes, Walmartonlinewebsites.Experience working with these Retailer Vendor Portals is. Amazon Vendor Central experience is desired but not.We seek a leader who has asharpeye for improving the online Brand customer experience. We welcome disruption thatis bold and transformativethat willdrive brand growth, innovation,andconsistencyacross North America Ecommerce channels. 

Essential Job Functions:

• Develop and oversee digital merchandising strategy for product setup, categorization, and on-site presentation to drive customer engagement and conversion.

• Responsible for product page content related to assigned products to help achieve Orbit’s North America Ecommercekeytargets that includebutnotlimited to:

• Conversionrate 

• OrganicRevenueGrowth

• Grossprofitmargin 

• Lead projects and initiatives related toEcommerceproduct mix, customerexperience,new product launches, within assigned product family. 

• Monitor site merchandising performance, track keyperformancemetrics, and share regular updates and actionable recommendations with the EcommerceTeam,Marketingteam, Productteam, and3P Agency. 

• Provide category performance analysis and merchandising insights to informand make recommendationsforleadership decisionsand support cross-functional collaboration on ecommerce initiatives.

• Promote continual improvement and innovation within Ecommerce organization,researchnew trends,andrecommendprocess changes. 

Key Cross-Functional Partnerships:

• GIS/IT Team– Works with EDIspecialiston system integration and data requirements to support catalog accuracy and order management workflows.

• Account Management Teams–Provides merchandising insights and performance data to support channel strategies; coordinates resolution of BTR, Amazon Vine, operations, andlogisticsissues as needed.

• Marketing & 3rd Party Agency– Serves as subject matter expert on product performance and conversion optimization; collaborates on content strategy and briefs agency on merchandising requirements.

• DTC Operations– Partners with DTC Account Manager to align product presentation strategies and share performance insights across channels.

• Supply Chain & ProductStrategy– Collaborates on new product launches, SKU rationalization, and inventory positioning tooptimizecatalog mix.

Knowledge, Skills, and Abilities:

• Expert inmajor retailer vendor portalswithproficiencyin DTC platforms(Shopify, WooCommerce) and analytics tools

• Strong analytical skills including ability to interpret VOC data, conversion metrics, and category performance to drive optimization

• Capable ofidentifyingperformance drivers and defining requirements for improvement initiatives

• Ability tooptimizeproduct content and site navigation for customer engagement and conversion

• Ability to define technical requirements and lead cross-functional projects with internal teams and 3rd party agencies

• Strong organizational and project management skills with ability to work independently

• Excellent written and verbal communication skills with ability to translate data insights into actionable recommendations

Requirements:

• Delivers results independently with minimal supervision, exercising significant creativitywitha thinkbig approach

• Generally, 3-7years of experience in related roles 

• Bachelor’s degree in business or a related field from an accredited university, or an equivalent combination of education and experience

Physical and Safety Requirements:

• Sedentary: Typically, theassociatemay sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc. Special physical demands are notto perform the work.

• Everyday Risks: Risks found in the typical office setting, whichisadequately lighted, heated, and ventilated, e.g., safe use of office equipment, avoiding trips and falls,observingfire regulations, etc.

• The physical demands described here are representative of those that must be met by anassociateto successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilitiesto perform essential functions.

Other Duties:

Pleasenote thatthis job description is not designed to cover orcontaina comprehensivelistingof activities, duties or responsibilities that arerequired ofthe employee for this job. Duties,responsibilitiesand activities may change at any time with or without notice. 

Employment at Will:

This job descriptiondoes not constitutea contract ofemploymentand both theassociate,and the company may exercise their employment-at-will rights at any time.