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E Commerce Parts Operational Manager -Americas

Rehlko

Kohler, Wisconsin(remote)

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JOB DETAILS
SKILLS
Alternative Energy, B2B eCommerce, Channel Support, Cloud Computing, Communication Skills, Compensation and Benefits, Content Management, Continuous Improvement, Corrective Action, Customer Experience, Data Quality, Distribution Channel, Field Trials, Leadership, Logistics, Maintain Compliance, OEM (Original Equipment Manufacturer), Onboarding, Operations Management, Performance Analysis, Pricing, Problem Solving Skills, Product Marketing, Product Pricing, Safety/Work Safety, Salesforce.com, Sustainability, Team Lead/Manager, Time Management, Usability Engineering, Willing to Travel, eCommerce
LOCATION
Kohler, Wisconsin
POSTED
6 days ago
Why Work at Rehlko

Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.

Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.

Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.

At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!

What We Offer

At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:
  • Competitive compensation and benefits
  • Work-life flexibility
  • Recognition and rewards
  • Development and career opportunities
  • A safe and inclusive workplace

Why You Will Love this Job

The E-Commerce Parts Operational Manager is responsible for the end-to-end operational performance of the Parts digital commerce channel, leveraging Salesforce B2B Commerce Cloud. The role ensures seamless execution of pricing, content, ordering, and customer/distributor support, acting as the operational bridge between regions, distributors, and the Global AMPS Digital Commerce teams.

The position plays a critical role in driving adoption, execution excellence, and continuous improvement of the digital commerce platform across regions.

Scope & Coverage
  • Global role with primary responsibility for AMERICAS
  • Focused on AMPS digital commerce business
  • Works closely with Global AMPS, Digital CX, IT, Product, Pricing, Parts Logistics, and Regional Channel teams

Work mode: Remote

Travel: 20% in the US

Key Responsibilities

Digital Commerce Platform Operations
  • Own day-to-day operational readiness and stability of the Salesforce B2B Commerce Cloud solution for Parts.
  • Act as the primary operational point of contact for distributors and internal teams on platform issues (access, usability, data, ordering flows).
  • Ensure fast issue triage, coordination, and resolution with Digital Commerce, IT, and Product teams.
Pricing & Commercial Execution
  • Manage operational execution of pricing, discounts, and commercial rules within the commerce platform.
  • Partner with Pricing and AMPS leadership to ensure accuracy, compliance, and timely updates.
  • Monitor pricing performance and support corrective actions when issues arise.
Content & Catalog Management
  • Ensure parts catalog, product data, and digital content are complete, accurate, and up to date.
  • Coordinate with Product, Marketing, and Data teams to address content gaps and data quality issues impacting customer experience.
Regional & Channel Support
  • Support regions, distributors, and customers during onboarding, rollout, and ongoing use of the platform.
  • Capture field feedback and translate it into actionable improvements for the global digital commerce roadmap.
  • Ensure consistent operational execution while accommodating regional requirements where needed.
Special Quotes & Non-Standard Projects Leadership
  • Manage and lead the team dedicated to special quotes and projects that cannot be

About the Company

R

Rehlko

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