Business Development, Campaigns, Communication Skills, Customer Experience, Demand Generation, Leadership, Marketing, Mentoring, Nonprofit, Online Shopping, Order Processing, Order/Customer Fulfillment, Performance Analysis, Performance Metrics, Revenue/Sales Reporting, Sales Strategy, Sales Support, Shopping Carts, Team Lead/Manager, Technical Leadership, Time Management, eCommerce, eCommerce Sales
Position Overview
As the E-Commerce Sales Manager, you will play a key leadership role in driving revenue-generating initiatives for the Foundation. You will support and manage technical aspects of our online sales efforts, including shopping cart operations and product fulfillment through e-commerce platforms. Also, you will oversee a team of volunteer WooCommerce Assistants and help promote our events, campaigns, and resources.
Key Responsibilities
- Work with platforms such as WooCommerce, Zephyr, Shopify, and Gelato to ensure seamless customer experience and timely processing of orders.
- Oversee and support online sales efforts, including shopping cart management and order fulfillment.
- Track and report sales performance metrics and adjust strategies as needed.
- Manage and mentor a team of volunteer WooCommerce Assistants.
- Identify and pursue opportunities with businesses, institutions, and individuals aligned with the Foundation's mission.
- Collaborate with the marketing team to align messaging and maximize engagement.
What We're Looking For
- Experience in online sales and business development (nonprofit or corporate sector).
- Proficiency in e-commerce platforms, particularly WooCommerce.
- Ability to manage shopping carts, online orders, and product listings.
- Strong leadership and communication skills.
What's in it for the Volunteer?
- Develop high-demand skills in nonprofit online sales strategy and team management.
- Receive a Letter of Recognition after 3 months of active volunteering.