E-Commerce Team Member: Personal Shopper

SFS and BOPIS: Order selection: Print pick tickets daily and retrieve merchandise from the sales floor and/or stockroom areas for customer orders. The work will include moving merchandise from location to location by hand, dolly, pallet jack, or similar manual equipment. BOPIS: Order Selection: Customer Experience Associates may assist with picking only.

SFS: Packing: Print packing slips and uses cost effective packaging to prevent product damage. The work will include verifying the accuracy of order items prior to leaving the receiving area through a control point to ensure merchandise movement is accurate.

BOPIS: Packing: Perform all duties identified above, but place items in boxes or bags as appropriate and place in the designated customer pick up location.

SFS: Shipping: Prints and affixes shipping labels. The work will include placing packed customer orders in the designated pickup location to ensure daily shipment in a timely manner.

SFS: Shipping: Prints and affixes shipping labels. The work will include placing packed customer orders in the designated pickup location to ensure daily shipment in a timely manner.

Update the status of customer orders in appropriate system(s).

SFS: Orders and replenishes packing and shipping supplies as needed to maintain adequate stock.

May assist in the training and development of other associates on the online fulfillment process.

Complies with established safety, security, and fire prevention procedures and directives. Actively communicates/promotes the benefits of the Military Star credit card to customers in order to drive sales growth and increase customer loyalty.

Performs other duties as assigned.