E-Commerce Technician

Goodwill

Corpus Christi, TX

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JOB DETAILS

SKILLS

Background Investigation, Customer Support/Service, Data Collection, Distribution Services, English Language, Housekeeping/Cleaning, Lift/Move 25 Pounds, Loss Prevention, Mathematics, Microsoft Office, Microsoft Outlook, Regulations, Resolve Customer Issues, Safety/Work Safety, Sales Operations, eCommerce, eCommerce Sales

LOCATION

Corpus Christi, TX

POSTED

1 day ago

Description

E-Commerce Technician

SUMMARY OF POSITION

Assist in the operations of online sales for Goodwill Industries of South Texas. The E-commerce Technician is expected to be courteous and professional while upholding thecore Goodwill values of -Empowerment, Public Trust, Respect, Innovation, Quality, and Safety.

ESSENTIAL RESPONSIBILITIES, AND DUTIES

• Collect items for online sales through the stores and Distribution Center

• Prepare items for sale online by wiping, cleaning, or making minor repairs

• Research descriptions and collects data about each item to be placed for sale online

• Research value of each item

• Photograph items to be placed for sale online

• Post items for sale online with fair value and accurate description

• Assist with customer inquiries and handles complaints in courteous manner. If necessary, refers customer to E-Commerce Manager

• Appropriately wraps items for shipping

• Prepare items with accurate information on all labels, using appropriate postage

• Keep work area clean and free of unnecessary materials

• Adheres to and enforces safety and loss prevention procedures to prevent injury to personnel and damage to property, equipment, and inventory

• Assist with other assignments as required by E-Commerce Manager

• Embrace the core values of the agency in the spirit in which the agency operates at work and in the community

• Contribute to the fulfillment of department and agency objectives and goals

• Comply with all department and agency policies, procedures, and regulations

• Perform other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to read and write in English as well as communicate with diverse customer base to provide prompt and courteous service

• Ability to perform basic mathematical skills

• Ability to type 25wpm

• Ability to work flexible days and hours, including weekends and holidays

• Proficiency in Microsoft Office, Outlook

• One (1) year experience working with online sales a plus

• Must be able to pass background check

PHYSICAL FUNCTIONS

• Ability to stand, walk, climb, kneel, stoop, bend, and crouch for extended periods

• Weather conditions - variable - including extreme heat and cold, may work outside for extended periods

• Ability to work in a humid and/or dusty environment

• Able to lift and carry up to 25 lbs. or more with 2-person assistance

Goodwill Industries of South Texas Inc. is an EO employer M/F/Vets/Disabled and other protected categories.

About the Company

Goodwill

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