E. Process Engineers

Process Engineers (2 FTEs)

Work Arrangement: Remote (7am-4:00pm M-F)

Worksite Address: 3500 Pennsy Dr, Landover, MD 20785 (Mandatory onsite training with occasional on-site meetings at Carmen Turner Facility in Landover, Maryland or other Metro facilities.)

Agency Interview Type: Either Web Cam or In Person

Engagement Type: 1 Year initial Contract with a possible extra 2 Years extension on yearly basis

NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered.

Major Duties and Responsibilities:

Conduct Detailed Process Analysis: Map and assess current-state workflows to identify inefficiencies, bottlenecks, and opportunities for digitization and automation.
Design Future-State Digital Workflows: Develop optimized, user-centered digital processes using tools such as SharePoint, Power Automate, or ServiceNow, ensuring alignment with business requirements and technical feasibility.
Support Change Management Activities: Collaborate with the change management lead to support stakeholder engagement, contribute to training materials, and assist in user onboarding and adoption efforts.
Collaborate with IT and Business Stakeholders: Work closely with IT teams, business units, and end users to validate requirements, test solutions, and ensure smooth implementation of redesigned workflows.
Ensure Quality, Compliance, and Continuous Improvement: Validate that new workflows meet data governance, security, and accessibility standards, and contribute to post-implementation reviews to identify areas for refinement.
Minimum Qualifications:
Bachelors or Masters degree in engineering, business process management, or related field 3+ years of experience in process improvement and workflow automation
Familiarity with Lean Six-Sigma or similar methodologies
Experience with digital tools and platforms (e.g., SharePoint, ServiceNow, Power Automate, etc.)