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Repair Tech Area Specialist - D46
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n Job ID: 33433
nn Job Type: Full-time
nn Location:n n nn n Winter Park,n n n FLn n
nn Date Posted: Jul 14, 2026n
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Job Description
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The purpose of this job is to provide maintenance and repair service on customer owned instruments, as well as assist in maintaining store owned equipment. In addition, the Area Specialist will provide guidance and assistance to other Repair Techs within a specific geographical area.
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RESPONSIBILITIES/DUTIES
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- Interact with customers, offering consultative services that lead to the sale of repair services and merchandise and a positive customer experience
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- Service customer-owned instruments with a high level of craftsmanship
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- Travel to stores within a specific geographical region to provide certification and skills training
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- Including New Hire training, Grand Opening training, etc.
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- Evaluate store performance and give recommendations on areas for improvement within the store
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- Reporting issues to Repair Support team at GC Headquarters
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- Field support calls/emails form Support Techs in assigned areas
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- Maintain store owned gear as requested
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- Complete warranty repair work as required
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- Additional duties as assigned.
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- High School Diploma or GED required
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- Valid state driver''s license and automotive insurance
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- 2 years of repair tech experience
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- 1 year of professional customer service experience
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- Intermediate proficiency in the MS Office suite (Word, Excel, Outlook)
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G
Guitar Center Inc
Guitar Center is a leading retailer of musical instruments, lessons, repairs and rentals in the U.S. With more than 290 stores across the U.S. and one of the top direct sales websites in the industry, Guitar Center has helped people make music for more than 50 years. Guitar Center also provides customers with various musician-based services, including Guitar Center Lessons, where musicians of all ages and skill levels can learn to play a variety of instruments in many music genres; GC Repairs, an on-site maintenance and repairs service; and GC Rentals, a program offering easy rentals of instruments and other sound reinforcement gear. Additionally, Guitar Center’s sister brands include Music & Arts, which operates more than 150 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors and students, and Musician’s Friend, a leading direct marketer of musical instruments in the United States.
10,000 employees or more
https://www.guitarcenter.com/pages/careers